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(601) CHANDRASHEKHAR EXPORTS PVT. LTD. - PETITIONER Vs. NEW INDIA ASSURANCE CO. LTD. - RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-12-2023
Marine Insurance Policy - Petitioner took Marine Insurance Policy from the Respondent/Insurance Company for the period commencing on 16.01.2004 and ending on 15.01.2005 - During the policy period, Petitioner submitted multiple declarations for different consignments, including declaration No. 41 - These declarations required adjustments to the Petitioner's advance premium deposit account- The insurance company covered declarations 38-40 but not declaration No. 41 due to insufficient funds in the
India Law Library Docid # 2401419

(602) SATNAM SINGH Vs. AEGON RELIGARE LIFE INSURANCE CO. LTD. [NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-12-2023
Concealment of material facts – Burden of Proof - Death of insurer - The insurance company (OP) repudiated the claim, alleging the proposer (complainant) concealed material facts about insurer’s health - The District Forum ruled in favor of the complainant, but the State Commission reversed the decision - OP failed to prove concealment - No evidence of continued illness or treatment - Death certificate indicates natural death - MRI report doesn't conclusively prove a tumor – NCRDC disagrees wit
India Law Library Docid # 2401420

(603) CHAIRMAN AND MANAGING DIRECTOR INDIA AIRLINES AND OTHER – PETITIONER Vs. C.V. JOSEPH, MANAGER (RETIRED) SYNDICATE BANK, AND OTHERS - RESPONDENT(S)[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-12-2023
The Revision Petitions No. 2778-2779 of 2013 have been filed by the Petitioners, namely, The Chairman & Managing Director, Indian Airlines (presently known as “Air India Ltd.”) & Ors. (Respondents before the State Commission and OPs before the District Forum) against Respondents - C.V. Joseph, Manager (Retd.) Syndicate Bank and Ors. (Appellant before the State Commission and Complainants before the District Forum) AND Revision Petition No. 1951 of 2015 has been filed by C.V. Joseph
India Law Library Docid # 2401421

(604) GENERAL MANAGER, NORTHERN RAILWAY - PETITIONER(S) Vs. HIMANSHU BOHRA - RESPONDENT(S)[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 05-12-2023
Consumer Law - Deficiency of service - Deficiency of service for not informing about the missing coach beforehand - Complainant booked a confirmed ticket in AC Chair Car (CE1 coach) for his journey from New Delhi to Lucknow on 20.1.2015 - Upon arrival at the station, he discovered the CE1 coach was missing - The Train TTE informed him all coaches were full and offered only a refund, with no alternative accommodation - Both the District Forum and the State Commission ruled in Complainant, awardin
India Law Library Docid # 2401412

(605) LIFE INSURANCE CORPORATION OF INDIA - PETITIONER Vs. HEMA AGARWAL AND ANOTHER - RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 05-12-2023
Consumer Law – Delay in filing petition - LIC (Petitioner) filed a petition 580 days late and requested condonation of delay - Reason cited: Office relocation caused delay in obtaining copies of necessary documents - Court accepted the reason for delay and condoned it with a cost of Rs. 1 lakh to the Respondent - LIC rejected insurance claim citing non-disclosure of a previous policy by the deceased - Claimant argued they informed the agent who filled the form incorrectly - District Forum dismis
India Law Library Docid # 2401413

(606) LIFE INSURANCE CORPORATION OF INDIA - PETITIONER Vs. GUDIYA DEVI - RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 05-12-2023
The present Revision Petition has been filed by the Petitioner against the order dated 09/10/2017 of the State Commission Bihar in FA No. 391/2016. RP has been filed with a delay of 157 days (158 days as per the calculation made by the Registry). An IA No. 13362 of 2018 dated 19.07.2018 has been filed seeking condonation of delay. In the said IA, following reasons for delay / grounds for condonation have been mentioned:
India Law Library Docid # 2401414

(607) M/S. EICHER MOTORS LTD. – PETITIONER Vs. AVINASH SHETYE AND ANOTHER – RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 05-12-2023
Consumer Law - Truck purchased by Complainant - Experiences frequent breakdowns - Complainant files complaint citing defective engine and vehicle's inability to handle required workload - District Forum dismissed Complaint – Ruled that Complainant overloaded the vehicle causing breakdowns - State Commission allowed the appeal and ruled that vehicle to be returned to Petitioners with refund to Complainant, citing faulty vehicle and frequent repairs - Overloading certificate deemed unreliable due
India Law Library Docid # 2401415

(608) PRAGATI PAPERS INDUSTRIES KALAAMB DISTT.SIRMOUR H.P. THR M.D. AND OTHERS Vs. NATIONAL INSURANCE CO. THR BRANCH MANAGER NARAINGARH DISTT.AMBALA AND OTHERS[HARYANA STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 01-12-2023
Consumer Law – Insurance - 'NIL Liability' - The complainant obtained insurance for a building from OPs/insurer from 23.05.2001 to 22.05.2002, covering a risk of Rs. 2,60,00,000/-. They suffered flood loss on 17.07.2001 - Despite multiple attempts for settlement, they received clarification and promptly submitted documents - The complainant filed a complaint for harassment and mental agony, seeking directions to pay Rs. 16,78,000/- and Rs. 2,00,000/- The District Consumer Commission allowed the
India Law Library Docid # 2400974

(609) SMT. SONALI CHATTERJEE W/O SRI JAYANTA CHATTERJEE Vs. MRS. SUMITRA HALDER AND OTHERS[WEST BENGAL STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 01-12-2023
The instant complaint case has been filed by the complainant under Section 17(1) (a)(i) alleging deficiency in service against the OPs. The brief facts of the case, in a nutshell, are that the OP No. 3 being the owner of the Bastu land measuring more or less 5 cottahs, 8 chitacks together with structure standing thereon lying and situated at Mouza Purba Barisha
India Law Library Docid # 2401004

(610) SRI SHANKAR LAL RAJGARIA AND OTHERS Vs. THE MISSION HOSPITAL AND OTHERS[WEST BENGAL STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 01-12-2023
Brief facts of the case are that the complainants’ only son namely Sandip Rajgaria, since deceased was admitted to the Opposite Party No. 1 hospital with problem of swelling, cough and palpitation. Dr. Satyajit Bose, the Opposite Party No. 2 examined him and made him undergo various examinations. After obtaining all the reports of the concerned examinations, the Opposite Party No. 2 Doctor
India Law Library Docid # 2401005

(611) MAKEMY TRIP (INDIA) PVT. LIMITED Vs. MR. SHANKAR JINDAL AND ANOTHER[CHANDIGARH STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 30-11-2023
Consumer Law – Airlines - The appellant failed to provide support to a complainant who had a cancelled flight and was not responsible for following up with airlines - The complainant had to book a return flight, spending Rs.9,799.77.
India Law Library Docid # 2400962

(612) UNITED INDIA INSURANCE CO. LTD. Vs. SH. KHEM RAJ PAINULI[UTTARAKHAND STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 30-11-2023
This appeal under Section 15 of The Consumer Protection Act, 1986 has been directed against the judgment and order dated 11.09.2015 passed by the learned District Consumer Disputes Redressal Forum, Tehri Garhwal (hereinafter to be referred as the District Commission) in consumer complaint No. 04 of 2013 styled as Sh. Khemraj Painuli Vs. Manager, United India Insurance Co. Ltd.,
India Law Library Docid # 2401002

(613) M/S. ENGINEERS INDIA LIMITED Vs. PT. ASURANSI MITSUI SUMITOMO, INDONESIA AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-11-2023
Consumer Law - Marine Insurance Policy – The complainant company, a provider of engineering services to petroleum refineries, purchased eight legged jackets from Indonesia and installed them at the Offshore MNW Process Platform Project in India – The complainant stated that the there were cuts on diaphragms in jackets, indicating deflation - Engineers suggested repair before installation
India Law Library Docid # 2400942

(614) DR. D. J. DE SOUZA Vs. THE MANAGER[GOA STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 30-11-2023
Consumer Law – Banking Services - Freezing of account – Blocking of Debit Card - The bank's service was not compromised, as account freezing was automated and due to multiple customer IDs. - The bank denied freezing the account without the complainant's consent, stating that the intimation was sent via SMS and new card was issued
India Law Library Docid # 2400970

(615) THE ICICI LOMBARD GENERAL INSURANCE CO. LTD. ICICI BANK TOWER Vs. HASINA RIZWAN SHAIKH[GUJARAT STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 30-11-2023
Consumer Law – Motor Vehicle Insurance - The complainant purchased insurance for his Skoda Laura from 14.10.2011 to 13.10.2012, paying a premium of Rs. 28,445 - However, the car caught fire causing significant damage - The complainant lodged a complaint and incurred a repair cost of Rs. 8,19,350/-. - The insurance company reprimanded the vehicle due to electrical failure, which is not covered under the policy - The complainant's policy terms and conditions were unclear and awarded less than insu
India Law Library Docid # 2400972

(616) DOLE RAM S/O SH. SURTA Vs. THE H.P. STATE CO.OPERATIVE BANK LTD. AND OTHERS[HIMACHAL PRADESH STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 30-11-2023
Present appeal is preferred against the order dated 16.11.2021 of learned District Commission, Mandi, in consumer complaint No. 71/2021 titled Shri Dole Ram Vs. The H.P. state Co.Op. Bank Ltd., whereby, the complaint filed by the complainant was dismissed.
India Law Library Docid # 2400987

(617) MS. NEETA Vs. M/S KHANNA NURSING HOME AND OTHER[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 29-11-2023
Consumer Law – Medical Negligence - The skill of medical practitioners differs from doctor to doctor - The nature of the profession is such that there may be more than one course of treatment which may be advisable for treating a patient - Courts would indeed be slow in attributing negligence on the part of a doctor if he has performed his duties to the best of his ability and with due care and caution - Medical opinion may differ with regard to the course of action to be taken by a doctor treat
India Law Library Docid # 2400968

(618) REGIONAL ROVIDENT FUND COMMISSIONER Vs. N. RAVINDRANATHAN[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 29-11-2023
Consumer Law – Revision Petition - The scope in a Revision Petition is limited - Such powers can be exercised only if there is some prima facie jurisdictional error appearing in the impugned order.
India Law Library Docid # 2400950

(619) LIFE INSURANCE CORPORATION AND OTHERS Vs. SURESH KUMAR DHIR (SINCE DECEASED) THROUGH HIS LR’S AND OTHERS[PUNJAB STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 29-11-2023
The appellants/opposite parties i.e. Life Insurance Corporation of India & others have filed the present appeal under Section 41 of the Consumer Protection Act, 2019 (in short the ‘Act’) being aggrieved by the impugned order dated 16.03.2021 passed by the District Consumer Disputes Redressal Commission, Jalandhar
India Law Library Docid # 2401001

(620) M/S ROHAN MOTORS THROUGH THEIR WORKSHOP MANAGER ROHAN MOTORS Vs. SMT. JASBIR KAUR W/O SH. HARJEET SINGH AND OTHERS[UTTARAKHAND STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 29-11-2023
The present revision petition has been preferred against the order dated 10.05.2019 passed by the learned District Consumer Disputes Redressal Forum, Dehradun (hereinafter to be referred as the District Commission) in consumer complaint No. 44 of 2019 styled as Smt. Jasbir Kaur Vs. M/s D.D. Motors and others,
India Law Library Docid # 2401003