(1) LIFE INSURANCE CORPORATION OF INDIA Vs. NANDLAL TIWARI[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-01-2026 Consumer Protection Act, 1986 — Section 21(b) — Revisional jurisdiction — Limited scope — Commission cannot interfere with concurrent findings of fact unless perverse, suffering from jurisdictional error, or material irregularity. India Law Library Docid # 2438709
(2) THE DIRECTOR, RELIANCE NIPPON LIFE INSURANCE CO. LTD. Vs. BAL KRISHNA SHARMA AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-01-2026 Consumer Protection Act, 1986 — Jurisdiction of National Commission — Revisional jurisdiction is limited — National Commission should only exercise power if State Commission acted without jurisdiction, failed to exercise jurisdiction, or acted illegally or with material irregularity — Cannot interfere with concurrent findings of India Law Library Docid # 2438710
(3) JATINDER SINGH Vs. NEW INDIA ASSURANCE CO. LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 20-01-2026 Consumer Protection Act, 1986 — Deficiency in Service — Insurance Claim — Repudiation — If accident occurs while vehicle is stationary and driver's actions are to mitigate further loss, the validity of the license and any alleged fake nature of the license become irrelevant to the claim under the policy. India Law Library Docid # 2438711
(4) M/S. WATCH WORLD Vs. M/S. NATIONAL INSURANCE COMPANY LIMITED[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 19-01-2026 Consumer Protection Act, 1986 — Section 2(1)(g) — Deficiency in service — Failure to maintain stock register and provide list of stolen items — Insurance claim repudiated due to lack of evidence — Complainant failed to provide adequate documentation to substantiate the loss claimed due to theft — Survey report highlighted absence of stock register and non-provision of stolen item list — India Law Library Docid # 2438651
(5) M/S NEW BANSAL GENERATION Vs. NEW INDIA ASSURANCE CO. LTD. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 16-01-2026 Consumer Protection Act, 1986 — Section 21 — Jurisdiction — Commercial entity — Insurance policy for commercial purposes — Whether a firm engaged in manufacturing transformers is a "consumer" for seeking redressal under the Consumer Protection Act for a fire insurance claim. India Law Library Docid # 2438712
(6) M/S PAREENA INFRASTRUCTURES PVT. LTD AND OTHER Vs. MR. YOGENDRA KHARE[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 15-01-2026 Consumer Protection Act, 1986 — Section 11 — Jurisdiction of District Forum — Pecuniary Jurisdiction — Calculation of claim amount — Total claim including compensation and litigation expenses determines pecuniary jurisdiction — Value of the entire property is not considered if no allotment was made and the transaction was for booking amount only. India Law Library Docid # 2438647
(7) M/S STAR HEALTH & ALLIED INS. CO. LTD. Vs. MR. CHANDER BHAN AND OTHERS[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 13-01-2026 Consumer Protection Act, 1986 — Section 15 — Appeal — Limitation period — Condonation of delay — Appeal filed beyond the statutory period of 30 days from the date of order — Appellant failed to provide sufficient cause for the delay — Reasons provided for delay, such as obtaining certified copy, consulting head office, and engaging counsel, were not considered satisfactory or diligent. India Law Library Docid # 2438649
(8) M/S. VIJALAXMI AGRO PRODUCTS Vs. MANAGER, UNITED INDIA INSURANCE COMPANY LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 12-01-2026 Consumer Protection Act, 1986, Sections 2(1)(g) and 21(a)(i) — Deficiency in service — Non-processing of insurance claim — Breach of policy conditions — Complainant alleging damage to paddy stock due to heavy rain and storm — Insurance company denying receipt of timely intimation and documents — National Commission finding lack of promptness from complainant, failure to prove intimation, and delay in raising the issue — Held, Insurance company justified in India Law Library Docid # 2438713
(9) VINAY KUMAR MISHRA Vs. MARUTI SUZUKI INDIA LIMITED AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 12-01-2026 Consumer Protection Act, 1986 — Section 14 — Reliefs available — Replacement of goods, refund of price, compensation for loss or injury — Any good suffering from a 'defect' can be ordered for replacement or refund, not necessarily a 'manufacturing defect' — Nature of relief depends on facts and circumstances — Overriding effect over warranty terms. India Law Library Docid # 2438714
(10) SHRI S.P. VERMA Vs. SHRI PRALEEN CHOPRA[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 09-01-2026 Consumer Protection Act, 1986 — Sections 2(1)(d) and 17 — Complainant as consumer — Joint venture versus service recipient — Transaction was a redevelopment where developer provided services of brand new construction in exchange for rights in property, making complainant a consumer, not a partner in joint venture. India Law Library Docid # 2438715
(11) BRANCH MANAGER JILA SAHAKARI KENDRIYA BANK AND OTHERS Vs. RAMU PAL AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 09-01-2026 Pradhan Mantri Fasal Bima Yojana (PMFBY) — Operational Guidelines — Liability for misreporting — In cases of compulsory farmers' coverage under PMFBY, if there is substantial misreporting by the nodal bank or its branch, the concerned bank alone is liable for such misreporting and its consequences. India Law Library Docid # 2438716
(12) NATIONAL INSURANCE COMPANY LIMITED Vs. KANTI LAL[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 09-01-2026 Consumer Protection Act, 1986 — Section 13(4) — Evidence — Admissibility of reports from criminal proceedings — FSL reports, medical certificates, and police investigation reports not per se admissible in consumer proceedings unless duly proved by affidavits of authors. India Law Library Docid # 2438717
(13) M/S SBI CARDS & PAYMENTS SERVICES PVT. LTD. Vs. SRI. HARANDRA NARAYAN MAHAPATRA[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 09-01-2026 Consumer Protection Act, 1986 — Sections 19, 2(1)(d) — Appeal against State Commission order — Delay in filing of appeal condoned — Parties referred to as per complaint before State Commission. Complainant alleged wrong reporting in CIBIL records leading to denial of loans and financial facilities. India Law Library Docid # 2438718
(14) THE AUTHORISED OFFICER TRANS CAR INDIA PRIVATE LIMITED AND OTHERS Vs. MR. S. PARAMAGURU[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 09-01-2026 Consumer Protection Act, 1986 — Section 2(1)(d) — Consumer — Purchase of premium vehicle for business promotion and enhancing business profile — Not a commercial purpose — Desire to maintain lifestyle or possess a premium vehicle for personal impression is not commercial activity for profit generation — Complainant admittedly self-employed with no material to show vehicle deployed for commercial India Law Library Docid # 2438719
(15) RAJAT DHAVALAGIRI CO-OPERATIVE HSG. SOCIETY LTD. Vs. M/S RELCON INFRAPROJECTS LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI] 08-01-2026 Consumer Protection Act, 1986 — Section 2(d)(ii) and 2(o) — "Consumer" and "Service" — Consideration — Held, a cooperative housing society and its members who avail redevelopment services from a developer, where the developer bears all costs and provides relocation charges, are not consumers as there is no consideration India Law Library Docid # 2438740
(16) INDUSIND BANK LTD Vs. SMT. SAROJA[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-01-2026 Consumer Protection Act, 1986 — Deficiency in Service — Bank’s Liability — Unauthorized Transactions — Where a customer reports an unauthorized transaction, the bank is bound to credit the amount to the customer’s account within 10 working days. Failure to do so constitutes a deficiency in service. India Law Library Docid # 2438640
(17) SHYAMALI PAUL Vs. SOMNATH SAHA AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-01-2026 Consumer Protection Act, 1986 — Section 19 — Appeal — Setting aside ex-parte order — Appeal challenging an ex-parte order allowed by State Commission on ground of deficiency in service due to non-appearance of opposite parties — Appellant contends service of notice was suppressed by complainant by using an old address and effecting substituted service through a newspaper with limited circulation India Law Library Docid # 2438641
(18) MRS. CHANDRA PRABHA SHARMA AND OTHER Vs. M/S IMPERIA STRUCTURES LTD[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 05-01-2026 Consumer Protection Act, 1986 — Section 2(1)(d) — Definition of 'consumer' — "Commercial purpose" exclusion — Mere booking of a residential unit with an assured return clause does not automatically make the transaction commercial unless the dominant intention is resale, business, or profit as a regular activity India Law Library Docid # 2438642
(19) RELIANCE NIPPON LIFE INSURANCE COMPANY LIMITED AND OTHERS Vs. NEELAM SOBTI AND OTHERS[HARYANA STATE CONSUMER DISPUTES REDRESSAL COMMISSION U.T., CHANDIGARH] 05-01-2026 Consumer Protection Act, 1986 — Sections 2(1)(d) & 12 — Insurance Policy — Mis-selling — Senior Citizen — Agent's Misrepresentation — If an insurance policy is sold through misrepresentation and without explaining its terms and conditions, especially to a senior citizen who invested with the assurance of short-term returns, the insurer is liable. Mere signatures on proposal forms do not constitute informed India Law Library Docid # 2438648
(20) BALAMURGAN SHANMUGAM Vs. IREO GRACE REALTECH PVT. LTD AND OTHER[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 05-01-2026 Consumer Protection Act, 2019 — Section 2(1)(d) — Definition of 'consumer' — Property purchased for commercial purpose — Mere ownership of multiple properties does not automatically deem a purchase for commercial purpose — Onus is on the Opposite Party to prove purchase was for 'purchase and sale of flats' for profit. India Law Library Docid # 2438650