(581) MADHULEKHA SAWHNEY - APPELLANT Vs. M/S. SHIPRA ESTATE LTD. & JAI KRISHAN ESTATE DEVELOPERS PVT. LTD. AND OTHERS - RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 20-12-2023 Ranji Bhandari (deceased) (through her LRs) and Smt. Prama Bhandari (complainants) have filed MA/512/2023, for extension of four weeks’ time to comply the order dated 29.05.2023 passed in CC/3689/2017. Operative portion of the order is quoted below India Law Library Docid # 2401437
(582) ORIENTAL INSURANCE CO. LTD. Vs. HARISHANKAR COMMERCIAL PRIVATE LIMITED [NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 19-12-2023 The present First Appeal (FA) has been filed by the Appellant against Respondent as detailed above, under section 19 of Consumer Protection Act, 1986, against the order dated 29.10.2016 of the State Consumer Disputes Redressal Commission, Chhattisgarh (hereinafter referred to as the ‘State Commission’), in Consumer Complaint No. CC/2016/16 inter alia praying to set aside the impugned judgment dated 29.10.2016 of the State Commission in Complaint No. CC/2016/16. India Law Library Docid # 2401438
(583) NATIONAL INSURANCE COMPANY LIMITED Vs. M/S. SHIVAM MEDICO [NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 15-12-2023 This appeal has been filed under section 19 of the Consumer Protection Act, 1986 in challenge to the Order dated 25.10.2013 of the State Commission in complaint no. 54 of 2010, whereby the complaint of the complainant was partially allowed and the opposite party insurance company was directed to pay the amount of Rs. 35,49,412/- along with 9% interest from 18.10.2008 till realisation and Rs. 50,000/- towards compensation and Rs. 25,000/-towards cost of litigation. India Law Library Docid # 2401432
(584) UCO BANK AND ANOTHER Vs. SHWETA AGARWAL AND ANOTHER [NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 15-12-2023 Banking Services – Bank Locker - Stolen of valuables - Bank appeals verdict awarding Rs. 30 lakh to locker renter for stolen valuables due to alleged security lapses - Renter claims Rs. 56 lakh worth of valuables stolen from locker due to bank's security negligence - Bank denies knowledge of locker contents and claims proper security measures - State Commission partially allows complaint, awards Rs. 30 lakh for deficiency in service – NCRDC reduces compensation to Rs. 10 lakh citing lack of proo India Law Library Docid # 2401433
(585) GANGAMAI INDUSTRIES AND CONSTRUCTION LTD. - APPELLANT Vs. NEW INDIA ASSURANCE CO. LTD. - RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 15-12-2023 Storm Damage - Sugar company appeals insurance company's denial of claim for damaged sugar stock due to storm damage - Company claims storm damaged 15,000 quintals of sugar in a temporary godown, causing a loss of Rs. 34,75,750 - Temporary godown wasn't insured as it was built after the policy was issued - No evidence of storm damage, as required by the policy - Damaged sugar sold without insurance company's approval - State Commission dismissed complaint, upholding insurance company's denial - India Law Library Docid # 2401434
(586) PRAJAKTA PRADEEP MULAY – PETITIONER Vs. VINOD GOYAL – RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 13-12-2023 Medical Negligence - Complainant underwent cataract surgery performed by OP doctor. Complainant alleged negligence, leading to multiple corrective surgeries - Filed a consumer complaint seeking compensation - Courts found no evidence of negligence on the part of the doctor - Residual refractive error was considered an inherent risk of cataract surgery - Doctor's choice of surgical technique (SICS instead of Phacoemulsification) was deemed acceptable - Wrong lens power measurement was attributed India Law Library Docid # 2401427
(587) SABITARANI BISWAL Vs. REGIONAL PASSPORT OFFICER [NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 13-12-2023 Passport – Delay in issuing - Filed a complaint against the Passport Department for inordinate delay in issuing her passport - Applied for passport in 2005 - Passport issued in 2007 after significant delay - Delay caused uncertainty and mental agony - Reasons for delay - State Commission found no evidence of error in the first application (wrong father's name) as cited by the department - Status report indicated delay due to "unavoidable circumstances" for the first application, not the second India Law Library Docid # 2401428
(588) CANARA BANK AND OTHERS Vs. SWARAN SINGH SAGGU [NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 13-12-2023 These cross First Appeals (FAs) has been filed by the under section 15 of Consumer Protection Act 1986, against the common order dated 30.01.2018 of the State Consumer Disputes Redressal Commission, Punjab, (hereinafter referred to as the ‘State Commission’), in Consumer Complaint (CC) no. 372/2016. India Law Library Docid # 2401429
(589) M/S. MAINI ENTERPRISES Vs. ORIENTAL INSURANCE CO. LTD. AND ANOTHER [NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 12-12-2023 Flood Damage - Clerical error in Insurance Policy - Insurance company denied claim due to incorrect address in the policy - Listed address as "211, Jaggi Colony" instead of the actual shop address at "207, Jaggi Colony." - District Forum partly allowed the claim, holding the insurance company liable - State Commission overturned the District Forum's decision, dismissing the claim due to the incorrect address - Clerical error in the policy address led to claim denial - Bank responsible for provi India Law Library Docid # 2401430
(590) SHASHIDHAR KORRAPATI Vs. M/S. BINDU HOMES PVT. LTD. [NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 12-12-2023 Above appeals have been filed against the order of Andhra Pradesh State Consumer Disputes Redressal Commission, Hyderabad, dated 25.11.2013 passed in Consumer Complaint No.75 of 2013, whereby the State Commission partly allowed the complaint with cost of Rs.5000/- and directed the opposite party to furnish the copy of the “occupancy certificate” and pay a sum of Rs.10000/- to each of the complainants as compensation for deficiency in service. As both the appeals arise out of same order, they are India Law Library Docid # 2401431
(591) ASIT KUMAR MANDAL - PETITIONER(S) Vs. STATION MANAGER, WBSEDCL AND ANOTHER - RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 11-12-2023 Consumer Law – Electricity Bill - A consumer received a high electricity bill for a 2-year period due to estimated readings - He disputed the bill, but the State Commission dismissed his appeal - He filed a revision petition challenging the State Commission's order. - The revision petition was dismissed - The consumer could have sought redressal under the Electricity Act, but the Consumer Protection Act was also applicable - The consumer should have requested a technical expert to assess the bil India Law Library Docid # 2401424
(592) VIJAY LAKSHMI PUROHIT - PETITIONER(S) Vs. LIFE INSURANCE CORPORATION OF INDIA - RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 11-12-2023 Medical Insurance - pre-existing disease - Case involves a life insurance claim denied by the respondent insurance company on the grounds of non-disclosure of pre-existing medical conditions and alleged impersonation during the medical examination - The deceased policyholder (DLA) allegedly concealed his health conditions of severe obesity and Pickwickian Syndrome in the proposal form - Medical records from a hospital consultation dated before the policy issuance support the claim of pre-existin India Law Library Docid # 2401425
(593) DR. NARENDRA SINGH GILL - PETITIONER Vs. AMRI DEVI (DEAD) AND OTHERS THROUGH LRS - RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 11-12-2023 The present Revision Petition (RP) has been filed by the Petitioner against Respondent(s) as detailed above, under section 21(b) of Consumer Protection Act 1986, against the order dated 16.01.2013 of the State Consumer Disputes Redressal Commission, Rajasthan, (hereinafter referred to as the ‘State Commission’), in First Appeal (FA) No.1253/2010 in which order dated 24.05.2010, District Consumer Disputes Redressal Forum, Jhunjhunu, India Law Library Docid # 2401426
(594) HARE RAM RAY AND OTHERS - COMPLAINANT(S) Vs. ADEL LANDMARKS LTD. - OPP.PARTY(S)[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 11-12-2023 Housing – Delay in delivery of possession - The complainants booked apartments in a project called Redwood Residency in Faridabad, Haryana - The apartments were not delivered within the promised timeframe of 3 years - The complainants filed a complaint, seeking refund of the amount paid with interest and compensation for mental harassment - The court found that the builder was deficient in service for not delivering the apartments on time. - The court rejected the builder's arguments that the de India Law Library Docid # 2401422
(595) KUSUM JAIN - PETITIONER(S) Vs. NATIONAL INSURANCE CO. LTD. -RESPONDENT(S)[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 11-12-2023 Car Insurance – Consequential Damage - The complainant's car was damaged in an alleged accident involving a pit - The insurance company denied the claim for engine repair, stating it was consequential damage not covered under the policy - The District Forum ruled in favor of the complainant, but the State Commission reversed the decision - The complainant filed a revision petition challenging the State Commission's order - The revision petition was dismissed - This court found that the engine se India Law Library Docid # 2401423
(596) AMAR SINGH - PETITIONER Vs. NEW INDIA ASSURANCE CO. LTD. AND OTHERS - RESPONDENT(S)[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-12-2023 Consumer Law – Revision Petition - Defence of fake licenses - Revision petition filed by the petitioner against the State Commission's order, which had dismissed the petitioner's complaint against the insurance company - The petitioner's vehicle met with an accident while being driven by a driver with a fake license - The insurance company denied the claim based on the fake license - The owner of the vehicle is expected to verify the driving skills of the driver but not necessarily the genuinene India Law Library Docid # 2401417
(597) DR. ADIT DEY - PETITIONER Vs. SRI DURGA CHARAN SHEE AND OTHERS - RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-12-2023 Medical Negligence - The complainants' mother underwent hip replacement surgery performed by Petitioner - She developed complications, including pus discharge from the operation site - Despite concerns raised by the complainants, she was discharged - Her condition worsened, necessitating readmission, and she eventually passed away.- The complainants filed a Consumer Complaint alleging medical negligence - The District Forum and State Commission both found Petitioner negligent and held both her a India Law Library Docid # 2401418
(598) RELIANCE GENERAL INSURANCE CO. LTD. Vs. BALBIR KAUR[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-12-2023 The present Revision Petition (RP) has been filed by the Petitioner against Respondent as detailed above, under section 21(b)of Consumer Protection Act 1986, against the order dated 31.05.2017 of the State Consumer Disputes Redressal Commission, Punjab, Chandigarh (hereinafter referred to as the ‘State Commission’), India Law Library Docid # 2401232
(599) CHAIRMAN AND MANAGING DIRECTOR INDIA AIRLINES & 2 OTHERS Vs. C.V. JOSEPH, MANAGER (RETIRED) SYNDICATE BANK, & 3 OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-12-2023 The Revision Petitions No. 2778-2779 of 2013 have been filed by the Petitioners, namely, The Chairman & Managing Director, Indian Airlines (presently known as “Air India Ltd.”) & Ors. (Respondents before the State Commission and OPs before the District Forum) against Respondents India Law Library Docid # 2401231
(600) CHAIRMAN AND MANAGING DIRECTOR INDIA AIRLINES AND OTHERS –PETITIONER Vs. C.V. JOSEPH, MANAGER (RETIRED) SYNDICATE BANK AND OTHERS – RESPONDENT[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-12-2023 Consumer Law - Deficiency of service – Air Tickets - The complainants purchased Air India tickets for a journey from Thiruvananthapuram to Dibrugarh with connecting flights in Chennai and Kolkata - The flight from Thiruvananthapuram to Chennai was delayed and diverted due to technical reasons, causing the complainants to miss their connecting flight to Kolkata - Air India arranged alternative travel through Bangalore, but further delays and cancellations in subsequent flights led to disruptions India Law Library Docid # 2401416