(101) MRS. RICHA NAVENDU SHRIVASTAVA Vs. DR. SANGRAM KARANDIKAR AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 01-10-2025 Consumer Protection Act, 1986 — Medical Negligence — Adverse reaction to IV fluid — Allegation of medical negligence against surgeon, hospital, and anaesthetist. Patient admitted for piles surgery, surgery postponed, then IV fluid administered. Patient developed shivering, fever, and other complications. Cause of death disputed, with potential involvement of Leptospirosis or adverse reaction to IV fluid. The India Law Library Docid # 2434722
(102) LIFE INSURANCE CORPORATION OF INDIA AND OTHERS Vs. HARSIRAT KAUR[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Insurance Law — Life Insurance Policy — Lapsed Policy — Premium payment after death of insured — Insurance company repudiated claim on ground policy had lapsed and premium was paid after insured's death — Lower consumer forums allowed claim based on lack of documented proof of death time and presumption of revival of policy due to acceptance of premium with late fee — National Commission India Law Library Docid # 2434753
(103) M/S. ASIAN THEATRES PVT. LTD. Vs. ORIENTAL INSURANCE CO. LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Insurance — Distributors Loss of Revenue Policy — Claim for indemnification — Repudiation by insurance company — Grounds for repudiation — Non-communication of release date and provocative comments by producer — Whether grounds valid. India Law Library Docid # 2434754
(104) AJANTA HOSPITAL & IVF CENTRE PVT. LTD. AND OTHERS Vs. AJAY CHATURVEDI AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Consumer Protection Act, 1986 — Liability for medical negligence — Appellants hospital and doctor not liable for medical negligence — State Commission's finding that bedsores developed due to improper hygiene and lack of nursing care at Appellants' hospital leading to Stage-IV bedsores not based on proper estimation of circumstances. India Law Library Docid # 2434710
(105) DR. B. K. CHOUDHARY Vs. BARJI DEVI AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Consumer Protection Act, 1986, Sections 12, 21(1)(b) — Medical Negligence — Standard of Care — Consumer Protection Act, 1986, Sections 12, 21(1)(b) — Medical Negligence — Standard of Care — For medical negligence to be established, there must be a duty of care, breach of that duty, and resulting injury. Professionals India Law Library Docid # 2434751
(106) M/S JMD LTD. Vs. S. N. BHARGAVA[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Consumer Protection Act, 1986 — Sections 2(1)(d), 2(1)(g), 24A, 26 — Consumer — Deficiency in service — Maintainability of complaint — Essential elements of consumer-service provider relationship — Payment of consideration — Existence of agreement — Oral contract — Refund of earnest money — Forfeiture of booking — Limitation — Issues decided on merits. India Law Library Docid # 2434752
(107) M/S SHRI JEE ENTERPRISES AND OTHERS Vs. UNITED INDIA INSURANCE COMPANY LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 29-09-2025 Consumer Protection Act, 1986 — Section 21 — Jurisdiction — Insurance claims — Standard Fire and Special Perils Policy — Dispute over claim repudiation and assessment of loss payable. India Law Library Docid # 2434711
(108) AUTOPACE NETWORK PVT LTD. Vs. VIKAS GOGNA AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 29-09-2025 Consumer Protection Act, 1986 — Deficiency in service — Delay in delivery of vehicle — Complainant booked a car and paid a booking amount. Vehicle was delivered after a delay of 25 days. Consumer forums awarded compensation and litigation costs. The National Commission noted that the delay was significant but the compensation awarded was excessive and disproportionate to the actual loss or India Law Library Docid # 2434712
(109) ORIENTAL INSURANCE CO. LTD. Vs. FOREVER PRECIOUS JEWELLERY & DIAMONDS LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 26-09-2025 Consumer Protection Act, 1986 — Insurance Claim — Theft during transit — Exclusion Clause — Diligence — An insurance company can repudiate a claim for theft of insured property from a road vehicle if the vehicle is left unattended, as per Exclusion Clause 5 of the policy. This clause should be read with Condition 10 of the policy, which requires the insured to exercise due diligence to avoid or diminish any India Law Library Docid # 2434755
(110) FLAIR WRITING INDUSTRIES LIMITED Vs. THE ORIENTAL INSURANCE COMPANY LIMITED AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 26-09-2025 Consumer Protection Act, 1986 — Section 21(a)(i) — Pecuniary Jurisdiction — Value of goods/services and compensation claimed determine jurisdiction — Complaint seeking refund of deducted claim amount, interest on delayed payment, and compensation for business loss, valued at Rs. 4,33,93,847/-, exceeds Rs. 1 crore, thus falls within the jurisdiction of the National Commission. India Law Library Docid # 2434756
(111) ECOFUEL SYSTEMS INDIA PRIVATE LIMITED Vs. NATIONAL INSURANCE COMPANY LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 26-09-2025 Consumer Protection Act, 1986 — Section 15 — Insurance claim — Fire and special perils policy — Insurer refusing to pay full amount assessed by surveyor — Insured signing discharge voucher under economic duress — Held, signing discharge voucher under coercion does not amount to waiver of claim. India Law Library Docid # 2434757
(112) ANIL VERMA AND OTHERS Vs. M3M INDIA PRIVATE LTD. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 25-09-2025 Consumer Protection Act, 2019 and Haryana Apartment Ownership Act, 1983 — Deficiency in service — Construction of an additional tower (Tower No. 11) in a project without obtaining consent from existing apartment owners was held to be a deficiency in service and a violation of statutes. India Law Library Docid # 2434758
(113) INDIA FIRST LIFE INSURANCE CO. LTD. Vs. SMT. SUMAN SONI[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 25-09-2025 Consumer Protection Act, 1986 — Section 19 — First Appeal — Insurance claim — Deficiency in service — Policy acceptance — Acknowledgment of premium and complete documents without timely communication of rejection or required actions constitutes deficiency. India Law Library Docid # 2434759
(114) NEW INDIA ASSURANCE CO. LTD. Vs. M/S MANAXI TEXTILE AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-09-2025 Consumer Protection Act, 1986 — Section 21(b) — Revision Petition — Enhancement of compensation by State Commission — Surveyor's report — Admissibility and weightage — State Commission cannot arbitrarily brush aside surveyor's report without cogent reasons and evidence — Post-event audit reports prepared by insured have questionable probative value compared to pre-event reports India Law Library Docid # 2434760
(115) THE NEW INDIA ASSURANCE CO. LTD. Vs. SHEELA FOAM LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-09-2025 Consumer Protection Act, 2019 — Section 58(1)(b) — Revisionary jurisdiction — Interlocutory orders — Orders passed at an interlocutory stage directing release of statutory deposit — Maintainability of Revision Petition — Held maintainable as the order was not final, challenged on grounds of illegal exercise of jurisdiction and material irregularities. India Law Library Docid # 2434761
(116) CENTRAL BANK OF INDIA Vs. THE NEW INDIA ASSURANCE COMPANY LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-09-2025 Consumer Protection Act, 1986/2019 — Section 14/39 — Deficiency in service — Bank acting as agent for insurance — Bank incorrectly filling address in proposal form — Insurance company repudiating claim due to incorrect address — Bank liable for deficiency as it had knowledge of correct address from loan documents — Bank's India Law Library Docid # 2434762
(117) USHA GUPTA AND OTHERS Vs. M/S MAX SUPER SPECIALITY HOSPITAL AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 19-09-2025 Consumer Protection Act, 1986 — Medical Negligence — Causation — Circumstantial evidence — While claims of medical negligence were made regarding a Coronary Artery Bypass Graft (CABG) surgery and subsequent complications leading to Hypoxic Ischemic Encephalopathy, the Commission found itself unable to establish a direct causal link between the surgeon's actions and the patient's condition. India Law Library Docid # 2434661
(118) FIITJEE LTD. Vs. SHLOK AGARWAL ALIAS SHLOK VIJAY AGARWAL[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 18-09-2025 Consumer Protection Act, 1986 — Section 21(b) — Revisional Jurisdiction — Limited scope — National Commission cannot re-appreciate evidence like an appellate court; can only interfere in cases of jurisdictional error, failure to exercise jurisdiction, or illegal/irregular exercise of jurisdiction. India Law Library Docid # 2432815
(119) KRISHNA DEV SAH Vs. BRANCH MANAGER, LIFE INSURANCE CORP, OF INDIA AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 12-09-2025 Consumer Protection Act, 1986 – Section 21(b) – Revisionary Jurisdiction – Limited scope – National Commission cannot re-appreciate evidence like an appellate court – Exercise of power only for jurisdictional error, failure to exercise jurisdiction, or illegal/material irregularity India Law Library Docid # 2432816
(120) UNITED INDIA INSURANCE CO. LTD. Vs. ATUL METAL INDUSTRIES[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 12-09-2025 Consumer Protection Act, 1986 — Section 2(1)(d) — Consumer — Held, complainant not consumer as policy purchased for commercial purpose — Matter remanded by National Commission for decision on merits. India Law Library Docid # 2432817