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Latest Cases

(61) SUSHIL KUMAR MARWAH Vs. NPCL COMMERCIAL COMPLEX[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 04-04-2024
Consumer Law – Electricity - The complaint involves deficiency in service and unfair trade practice by Noida Power Company Ltd. (NPCL), seeking compensation and restoration of electricity supply - The main issues are interruptions in power supply, billing irregularities, and the failure to upgrade the load connection as agreed, leading to financial losses for the complainant's factory - Complainant claims extensive power outages, exorbitant billing rates, and unfulfilled upgrade to a 15 HP conne
India Law Library Docid # 2413811

(62) BAHADUR SINGH Vs. THE REGIONAL PROVIDENT FUND COMMISSIONER AND OTHER[CHANDIGARH STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 03-04-2024
Employee's Pension Scheme, 1995 - Section 12(c) - Monthly Member’s Pension – Eligibility for superannuation pension from 03/02/2009 - His service was unlawfully terminated from 16/09/1988 to 11/03/2005 but was reinstated with continuity of service and back wages - The main issue is the wrongful rejection of Appellant’s superannuation pension claim by the Regional Provident Fund Commissioner (Respondent No. 1), despite his eligibility - The petitioner argued that he is eligible for the pension a
India Law Library Docid # 2403806

(63) SPICEJET LTD. Vs. MR. D.D. DAYANI AND OTHERS[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 03-04-2024
Condonation of delay - The main issue is the maintainability of the application under the New/Old Consumer Protection Act for condonation of delay in filing the appeal - SpiceJet Ltd. filed an application seeking condonation of delay, citing reasons such as difficulty in tracing files and obtaining copies of necessary documents - The court analyzed the applicability of the Consumer Protection Act, 1986 vs. 2019, and principles regarding retrospective laws - The court dismissed the application fo
India Law Library Docid # 2403809

(64) MRS. LAXMI KAUR Vs. IFFCO TOKIO GENERAL INSURANCE CO. LTD.[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 03-04-2024
Condonation of delay - Complainant filed an appeal challenging the order dated 20.07.2023, which allowed Complaint Case No.86/2017 - The main issue is the maintainability of the application IA No.212/2024 for condonation of delay in filing the appeal - The appellant argued that the delay was due to not receiving the order, shifting residence, and personal circumstances including childbirth and her children’s illness - Not explicitly mentioned, but it can be inferred that the respondent would cha
India Law Library Docid # 2403810

(65) M.R. SOOD AND OTHERS Vs. PIONEER TOYOTA THROUGH MANAGER, AUTH. DEALER: EM PEE MOTORS LTD. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-04-2024
Consumer Law – Defective Motor Vehicle – Airbags - The case involves a complaint filed by Complainants against Pioneer Toyota, Toyota Kirloskar Motor Ltd, and Toyota Motor Corporation, seeking compensation for the accidental death of ‘A’ to alleged defects in a Toyota Corolla car - The main issues revolve around the alleged unfair trade practice, the effectiveness of the car's safety features, particularly the airbags, and whether there was any manufacturing defect that contributed to the fatali
India Law Library Docid # 2413812

(66) LIFE INSURANCE CORPORATION OF INDIA Vs. BRIJENDRA KUMAR TYAGI[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-04-2024
Consumer Law – Insurance Policy Claim - The case involves a dispute between Life Insurance Corporation of India (LIC) and Respondent regarding a policy claim after the policyholder's demise - The appeal challenges the State Commission's order on grounds of limitation period, policy terms regarding Term Rider Benefit, and alleged deficiency in service by LIC - LIC contends the complaint is time-barred, the policyholder did not opt for Term Rider Benefit, and that the State Commission erred in its
India Law Library Docid # 2413813

(67) AJAY PAUL SINGH TANWAR Vs. PADAM GRAPHICS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-04-2024
Consumer Law – Defective Machinery - The case involves a complaint about a defective bag making machine, purchased for Rs. 15,60,066, which was installed to earn a livelihood through self-employment - The machine was financed by a term loan from Punjab National Bank - The main issue is the dismissal of the complaint by the Himachal Pradesh State Consumer Disputes Redressal Commission as premature, due to the absence of a legal notice to the respondent prior to filing the complaint
India Law Library Docid # 2413814

(68) VIKAS GARG Vs. ESTATE OFFICER (HOUSING) GREATER MOPHALI AREA DEVELOPMENT AUTHORITY (GMADA)[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-04-2024
Consumer Law – Housing – Delay in Possession – Complainant filed a complaint against GMADA for deficiency in service and unfair trade practice, seeking a refund with interest due to delayed possession of a flat in "Puram Premium Apartments." - The main issue was whether the complainant's request for a refund was a withdrawal from the scheme or a surrender of the apartment, affecting the refund amount - The complainant argued for a refund due to the delay in possession and the project's incomplet
India Law Library Docid # 2413825

(69) GENERAL MANAGER, M/S. BSCPL INFRASTRUCTURE LIMITED AND ANOTHER Vs. SENTHIL PRABHU R.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer Law – Housing - The case involves a builder-buyer dispute regarding the use of sub-standard materials and the non-provision of amenities in a residential township - The main issues are the alleged deficiencies in construction, the non-construction of a clubhouse, and the non-provision of other amenities - The petitioner contends that there was a compromise between the association of buyers and the builders, which was part of an arbitration award, and that the State Commission's orders w
India Law Library Docid # 2413815

(70) UNITED INDIA INSURANCE CO. LTD. Vs. MEDIALOGIC[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer Law - Standard Fire and Special Perils Policy - The respondent obtained a “Standard Fire and Special Perils Policy” from the appellant for their premises, which suffered damage due to torrential rains - The appellant's surveyor assessed the loss but later recommended closing the claim as 'no claim' due to lack of documentation from the respondent - The main issue is whether the State Commission's order, issued after placing the appellant ex-parte for non-appearance, is justified - The a
India Law Library Docid # 2413816

(71) M/S. AJMER FOODS PRODUCTS PVT. LTD. AND OTHERS Vs. ORIENTAL INSURANCE CO. LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer Law – Baking Oven Machine - The case involves a dispute between Appellant and Oriental Insurance Co. Ltd. regarding the repudiation of a claim for damage to a Baking Oven in the complainant's biscuit factory - The main issue is whether the incident of the Baking Oven bursting due to gas pressure qualifies as an "explosion" as per the insurance policy's exclusion clause - Appellant contends that the damage was not caused by an explosion and thus should be covered by the insurance policy
India Law Library Docid # 2413817

(72) CENTRAL BANK OF INDIA Vs. SOMIR KUMAR BAGCHI[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer Law – Banking - Incorrect calculation of EMI - The main issues are the incorrect calculation of EMI, unauthorized increase in EMI, and non-return of documents post loan repayment - The bank argues that there was a miscalculation of EMI, not an increase in interest rate, and that it has the authority to adjust EMI terms as per the loan agreement - Respondent contends that the EMI increase was unauthorized and against the fixed interest rate terms, leading to financial loss and mental di
India Law Library Docid # 2413818

(73) SBI GENERAL INSURANCE CO. LTD. Vs. KESARBEN JAYANAND BHOPE[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer Law – Insurance Claim – Accidental Death - The case involves a dispute over an insurance claim following the accidental death of the complainant's son, who had a personal accident policy with SBI General Insurance - The main issue is whether the death was accidental or natural, affecting the insurance payout - SBI General Insurance contends that the death was due to natural causes, not covered by the policy, and challenges the State Commission's order favoring the complainant
India Law Library Docid # 2413819

(74) LIC OF INDIA AND OTHERS Vs. SURENDRA PRATAP NARAYAN SINGH AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer Law – Survival Benefits - Life Insurance Corporation Policy - The case involves a dispute over the non-payment of survival benefits under a Life Insurance Corporation Policy - The complainant was entitled to receive Rs .30,000 every 4 years, which he claimed was not paid in 2005 and 2009. - The main issue is whether the survival benefits were actually paid to the complainant and if the complaint is barred by limitation under Section 24A of the Consumer Protection Act 1986 - The petition
India Law Library Docid # 2413820

(75) DR. V. UMA LAKSHMI Vs. MAPATHULA VENKATA SATAVENI (DIED) AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer Law – Medical Negligence - A housewife experienced breast pain and consulted the petitioner, who prescribed medication and tests - Despite treatment, the pain persisted, leading to surgery and a cancer diagnosis - The complainant alleged negligence by the petitioner - The core issue is whether there was medical negligence on the part of the petitioner, resulting in delayed cancer diagnosis and treatment - The petitioner argued against negligence, citing a challenging diagnosis due to t
India Law Library Docid # 2413821

(76) ANCHUKANDA MUHAMMED SHAREEF Vs. KAVANOOR SERVICE CO-OPERATIVE BANK LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer Law – Banking - The complainant had a dispute with Kavanoor Service Co-operative Bank Ltd. regarding a loan and the non-return of title deeds - The main issues revolve around the authenticity of the complainant's signatures on loan documents, the knowledge of loans taken by his family members, and the bank's right to retain the title deeds - The complainant argues that the signatures on loan documents are not his, he was unaware of loans taken by his family, and the bank has no right to
India Law Library Docid # 2413822

(77) SHRIRAM GENERAL INSURANCE COMPANY LTD Vs. JAINENDRA KUMAR AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer Law – Stolen Vehicle – Insurance Claim - The case involves a dispute over an insurance claim for a stolen truck - The complainant had an insurance policy with the petitioner for the truck, which was allegedly stolen by the driver - The insurance company repudiated the claim due to delayed intimation and filing of FIR, among other reasons - The main issues are the delayed intimation to the insurance company about the theft, the filing of the FIR, and whether the incident falls under 'the
India Law Library Docid # 2413823

(78) PAIRAYA KAK @ PIYARI KAK Vs. HUDA AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-04-2024
Consumer – Housing – Cancellation of Allotment - The petitioner applied for a residential plot and paid the initial amount. Due to circumstances involving militants in Jammu and Kashmir, she did not receive the allotment letter and later discovered her allotment was cancelled - The main issue is whether the cancellation of the plot allotment was justified and if the petitioner is entitled to the plot or compensation - The petitioner contends she never received the allotment or cancellation lett
India Law Library Docid # 2413824

(79) M/S AMBITION BUILDERS PVT. LTD Vs. MR. BALVINDER SINGH AND OTHERS[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 01-04-2024
Housing – Delay in Posession - Two complainants booked 2 BHK flats in the “Avalon Homes” project, paid the full amount, but did not receive possession within the promised 36 months - The builder failed to provide a completion certificate - The main issue was whether the builder could offer possession without a completion certificate and whether the delay constituted a deficiency in service - The builder argued that they applied for a completion certificate and deemed it received for the flats in
India Law Library Docid # 2403811

(80) SHIRISH MADHAV DESAI Vs. THE SENIOR SUPERINTENDENT OF POST OFFICES, MUMBAI NORTH-EAST DIVISION[MAHARASHTRA STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 01-04-2024
Post Office Monthly Income Scheme - The appellant deposited Rs.4,50,000 in a Monthly Income Scheme with the respondent, the Senior Superintendent of Post Offices, and sought a premature closure with a prorated bonus, which was denied - The main issue is whether the appellant is entitled to a prorated bonus upon premature withdrawal from the Monthly Income Scheme - The appellant argued that while the rules do not explicitly provide for a prorated bonus, the Central Government has the power to rel
India Law Library Docid # 2403814