(21) SHIVAJIRAO MORE Vs. SIDDHANATH SAWANT AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-10-2025 Consumer Protection Act, 1986 — Section 2(1)(d) — Consumer — Definition — Purpose of purchase — Machinery purchased for running an industrial unit employing workers for commercial profit, not for livelihood by self-employment, does not qualify as a purchase by a "consumer" under the Act. India Law Library Docid # 2434717
(22) MR. JOYDEEP BANERJEE AND OTHERS Vs. RELIGARE HEALTH INSURANCE COMPANY LTD. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-10-2025 Insurance Law — Repudiation of claim — Aviation training exclusion — Complainant obtained health insurance for pilot training in the US. Policy had an exclusion clause for aviation training. Complainant suffered injuries during training. Insurance company repudiated the claim based on the exclusion clause. Held, policy terms and conditions must be strictly construed. The exclusion clause was clearly India Law Library Docid # 2434718
(23) M/S. JASWANT NAGAR COLD STORAGE PRIVATE LIMITED Vs. PREM SINGH[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-10-2025 Consumer Protection Act, 1986 — Section 12, 21(b) — Deficiency in Service — Cold Storage — Liability of licensee — Failure to comply with mandatory requirements of Section 17 of the U.P. Regulation of Cold Storages Act, 1976 regarding disposal of goods — This constitutes deficiency in service. India Law Library Docid # 2434719
(24) M/S PREMIUM ACRES INFRATECH PVT. LTD. AND OTHERS Vs. GURINDER SINGH GILL AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-10-2025 Consumer Protection Act, 1986 — Section 17(2)(c) — Territorial Jurisdiction — Consumer forums are not courts — A clause in a buyer agreement specifying jurisdiction of civil courts does not oust the jurisdiction of consumer forums — Part of cause of action arose in Chandigarh where the buyer agreement was executed, India Law Library Docid # 2434720
(25) MANAGER AGRICULTURE INSURANCE COMPANY OF INDIA LTD. AND OTHERS Vs. BRANCH MANAGER PUNJAB NATIONAL BANK AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 01-10-2025 Consumer Protection Act, 2019 — Section 2(7) — Consumer — Pradhan Mantri Fasal Bima Yojana (PMFBY) — Compulsory insurance for loanee farmers — Issue of whether a farmer is a "consumer" of the insurance company when insurance is compulsory — Held not relevant as the dispute was about inter se liability between the bank and the insurance company. India Law Library Docid # 2434721
(26) MRS. RICHA NAVENDU SHRIVASTAVA Vs. DR. SANGRAM KARANDIKAR AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 01-10-2025 Consumer Protection Act, 1986 — Medical Negligence — Adverse reaction to IV fluid — Allegation of medical negligence against surgeon, hospital, and anaesthetist. Patient admitted for piles surgery, surgery postponed, then IV fluid administered. Patient developed shivering, fever, and other complications. Cause of death disputed, with potential involvement of Leptospirosis or adverse reaction to IV fluid. The India Law Library Docid # 2434722
(27) AJANTA HOSPITAL & IVF CENTRE PVT. LTD. AND OTHERS Vs. AJAY CHATURVEDI AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Consumer Protection Act, 1986 — Liability for medical negligence — Appellants hospital and doctor not liable for medical negligence — State Commission's finding that bedsores developed due to improper hygiene and lack of nursing care at Appellants' hospital leading to Stage-IV bedsores not based on proper estimation of circumstances. India Law Library Docid # 2434710
(28) DR. B. K. CHOUDHARY Vs. BARJI DEVI AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Consumer Protection Act, 1986, Sections 12, 21(1)(b) — Medical Negligence — Standard of Care — Consumer Protection Act, 1986, Sections 12, 21(1)(b) — Medical Negligence — Standard of Care — For medical negligence to be established, there must be a duty of care, breach of that duty, and resulting injury. Professionals India Law Library Docid # 2434751
(29) M/S JMD LTD. Vs. S. N. BHARGAVA[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Consumer Protection Act, 1986 — Sections 2(1)(d), 2(1)(g), 24A, 26 — Consumer — Deficiency in service — Maintainability of complaint — Essential elements of consumer-service provider relationship — Payment of consideration — Existence of agreement — Oral contract — Refund of earnest money — Forfeiture of booking — Limitation — Issues decided on merits. India Law Library Docid # 2434752
(30) LIFE INSURANCE CORPORATION OF INDIA AND OTHERS Vs. HARSIRAT KAUR[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Insurance Law — Life Insurance Policy — Lapsed Policy — Premium payment after death of insured — Insurance company repudiated claim on ground policy had lapsed and premium was paid after insured's death — Lower consumer forums allowed claim based on lack of documented proof of death time and presumption of revival of policy due to acceptance of premium with late fee — National Commission India Law Library Docid # 2434753
(31) M/S. ASIAN THEATRES PVT. LTD. Vs. ORIENTAL INSURANCE CO. LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 30-09-2025 Insurance — Distributors Loss of Revenue Policy — Claim for indemnification — Repudiation by insurance company — Grounds for repudiation — Non-communication of release date and provocative comments by producer — Whether grounds valid. India Law Library Docid # 2434754
(32) M/S SHRI JEE ENTERPRISES AND OTHERS Vs. UNITED INDIA INSURANCE COMPANY LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 29-09-2025 Consumer Protection Act, 1986 — Section 21 — Jurisdiction — Insurance claims — Standard Fire and Special Perils Policy — Dispute over claim repudiation and assessment of loss payable. India Law Library Docid # 2434711
(33) AUTOPACE NETWORK PVT LTD. Vs. VIKAS GOGNA AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 29-09-2025 Consumer Protection Act, 1986 — Deficiency in service — Delay in delivery of vehicle — Complainant booked a car and paid a booking amount. Vehicle was delivered after a delay of 25 days. Consumer forums awarded compensation and litigation costs. The National Commission noted that the delay was significant but the compensation awarded was excessive and disproportionate to the actual loss or India Law Library Docid # 2434712
(34) ORIENTAL INSURANCE CO. LTD. Vs. FOREVER PRECIOUS JEWELLERY & DIAMONDS LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 26-09-2025 Consumer Protection Act, 1986 — Insurance Claim — Theft during transit — Exclusion Clause — Diligence — An insurance company can repudiate a claim for theft of insured property from a road vehicle if the vehicle is left unattended, as per Exclusion Clause 5 of the policy. This clause should be read with Condition 10 of the policy, which requires the insured to exercise due diligence to avoid or diminish any India Law Library Docid # 2434755
(35) FLAIR WRITING INDUSTRIES LIMITED Vs. THE ORIENTAL INSURANCE COMPANY LIMITED AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 26-09-2025 Consumer Protection Act, 1986 — Section 21(a)(i) — Pecuniary Jurisdiction — Value of goods/services and compensation claimed determine jurisdiction — Complaint seeking refund of deducted claim amount, interest on delayed payment, and compensation for business loss, valued at Rs. 4,33,93,847/-, exceeds Rs. 1 crore, thus falls within the jurisdiction of the National Commission. India Law Library Docid # 2434756
(36) ECOFUEL SYSTEMS INDIA PRIVATE LIMITED Vs. NATIONAL INSURANCE COMPANY LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 26-09-2025 Consumer Protection Act, 1986 — Section 15 — Insurance claim — Fire and special perils policy — Insurer refusing to pay full amount assessed by surveyor — Insured signing discharge voucher under economic duress — Held, signing discharge voucher under coercion does not amount to waiver of claim. India Law Library Docid # 2434757
(37) ANIL VERMA AND OTHERS Vs. M3M INDIA PRIVATE LTD. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 25-09-2025 Consumer Protection Act, 2019 and Haryana Apartment Ownership Act, 1983 — Deficiency in service — Construction of an additional tower (Tower No. 11) in a project without obtaining consent from existing apartment owners was held to be a deficiency in service and a violation of statutes. India Law Library Docid # 2434758
(38) INDIA FIRST LIFE INSURANCE CO. LTD. Vs. SMT. SUMAN SONI[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 25-09-2025 Consumer Protection Act, 1986 — Section 19 — First Appeal — Insurance claim — Deficiency in service — Policy acceptance — Acknowledgment of premium and complete documents without timely communication of rejection or required actions constitutes deficiency. India Law Library Docid # 2434759
(39) NEW INDIA ASSURANCE CO. LTD. Vs. M/S MANAXI TEXTILE AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-09-2025 Consumer Protection Act, 1986 — Section 21(b) — Revision Petition — Enhancement of compensation by State Commission — Surveyor's report — Admissibility and weightage — State Commission cannot arbitrarily brush aside surveyor's report without cogent reasons and evidence — Post-event audit reports prepared by insured have questionable probative value compared to pre-event reports India Law Library Docid # 2434760
(40) THE NEW INDIA ASSURANCE CO. LTD. Vs. SHEELA FOAM LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-09-2025 Consumer Protection Act, 2019 — Section 58(1)(b) — Revisionary jurisdiction — Interlocutory orders — Orders passed at an interlocutory stage directing release of statutory deposit — Maintainability of Revision Petition — Held maintainable as the order was not final, challenged on grounds of illegal exercise of jurisdiction and material irregularities. India Law Library Docid # 2434761