ive
User not Logged..
Latest Cases

(21) AJAY KUMAR GUPTA Vs. BASUDEV AUTO LTD. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 18-11-2024
Consumer Law — Extended Vehicle Warranty — Mileage Limit — Complainant purchased a TATA Indica car with a two-year warranty — Despite regular servicing, the car had starting issues, leading to a dispute over warranty coverage for repairs — The main issues were whether the extended warranty was valid and if there was a manufacturing defect in the vehicle — Complainant argued that the extended warranty was valid and covered the repairs — He also claimed compensation for the repair costs and loss o
India Law Library Docid # 2420376

(22) ORIENTAL INSURANCE CO. LTD. Vs. M/S. HIND METALS & INDUSTRIES (P) LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 14-11-2024
Standard Fire and Special Perils Policy (Material damage) — The case involves an insurance claim by respondent for damage to a furnace, which appellant denied, leading to a dispute — Whether the damage was caused by an explosion (covered by the policy) or due to negligence and failure of the refractory lining (not covered) — The petitioner (Oriental Insurance) argued that the damage was not due to an explosion but due to negligence and chemical processes, and that the claim was barred by limitat
India Law Library Docid # 2420374

(23) M/S SEQUEL LOGISTICS PVT. LTD. Vs. SANWLI SHARMA AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 13-11-2024
Consumer Law — Deficiency in service — Preservation of stem cells — The complainants entered into an agreement with respondent for stem cell preservation — Due to delays in transportation by appellant’ logistics company the samples were contaminated and unsuitable for processing — Whether appellant should be impleaded as a party despite the complainants not directly availing their services — Appellant argued they were not directly contracted by the complainants and thus should not be a party to
India Law Library Docid # 2420373

(24) M/S. JAGDISH WOOLLEN'S (P) LTD. Vs. NEW INDIA ASSURANCE COMPANY LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 11-11-2024
Insurance Policy — Complainant sought indemnification for fire damage valued at Rs. 3.10 crores — The insurance claim was for Rs. 1,03,83,335/-, but only Rs. 40,00,000/- was paid by Insurance Company — Whether the complainant is a consumer under the Consumer Protection Act, the validity of the surveyor's appointment, the reliability of the survey report, and the application of depreciation — The complainant argued for compensation based on reinstatement value, not depreciated value, and highligh
India Law Library Docid # 2420371

(25) D PRABHU Vs. J. GOVINDARAJ[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 11-11-2024
Limitation Act, 1963 — Section 5 — Condonation of Delay — The appellants filed an appeal against an order dated 25/08/2022 by the Tamil Nadu State Consumer Disputes Redressal Commission — The appeal was delayed by 485 days — The main issue was whether the delay in filing the appeal could be condoned — The appellants argued that the delay was due to their counsel being incommunicado and difficulties in obtaining the certified copy of the order — The respondents opposed the condonation of delay, e
India Law Library Docid # 2420372

(26) O.P. SRIVASTAVA Vs. MAHENDRA TANK AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 08-11-2024
Appellant had resign from the Firm — Complaints were filed against him in 2019, despite his resignation — Whether appellant can be held liable for actions of the company after his resignation and if the warrants issued against him were justified — Appellant argued that he resigned in 2016 and should not be liable for the company's actions post-resignation — The respondents argued that appellant should be held accountable to ensure compliance with the decrees — The Commission found that appellant
India Law Library Docid # 2420370

(27) M/S. ROHIT EXTRACTIONS PVT. LTD. Vs. M/S. AMARDEEP PACKAGING[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Defective Quality — The complainant ordered 20,000 bags but received 50,000 bags without authorization, of which 34,000 were defective — The complainant paid for 16,000 bags and sought compensation for the defective ones — Whether the bags supplied were defective, whether excess bags were supplied, and if the complainant is entitled to compensation — The complainant argued that the bags were defective and that excess bags were supplied without authorization, causing financial loss and mental ago
India Law Library Docid # 2420358

(28) NISHA T.S. Vs. BIOTECH PVT. LTD. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Consumer Law — Deficiency in service — Preservation Kit of newborn's stem cells — The appellant entered into an agreement with respondent for the collection and preservation of her newborn's stem cells — Despite providing the necessary kit to the doctor, the collection did not occur — Whether respondent was responsible for the failure to collect the stem cells and if there was a deficiency in service — The appellant argued that respondent misled her about their service standards and failed to co
India Law Library Docid # 2420359

(29) NEETA SINGH Vs. HDFC STANDARD LIFE INSURANCE COMPANY LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Consumer Law — Insurance Policy — Rejection of Claim — The complainant's husband died in a road accident — The insurance claim was rejected due to nondisclosure of pre-existing health conditions — Whether the insurance claim should be honored despite the nondisclosure of health conditions, given the death was due to an accident — The death was caused by a road accident, unrelated to the pre-existing conditions — The rejection of the claim was unjustified — The insurance policy was voidable due t
India Law Library Docid # 2420360

(30) M/S. NIRMAN REALTORS AND DEVELOPERS LTD AND OTHERS Vs. HARISH RATNAKAR NAIK AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Limitation Act, 1963 — Section 5 — Condonation of Delay — Delay of 454 Days — The main issue is whether the delay in filing the appeal should be condoned — The petitioner argued that the delay was due to the time taken to seek legal advice and that they have a strong case on merits — The respondent likely argued against the condonation of delay, emphasizing the importance of adhering to statutory time limits — The Commission found the reasons for the delay insufficient and dismissed the appeal,
India Law Library Docid # 2420361

(31) STATE BANK OF INDIA Vs. SHEETAL NAVNATH VAIDYA AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Consumer Law — Personal Accident Insurance — The complainant, widow filed a complaint regarding a claim under a Personal Accident Insurance cover linked to a home loan from SBI — The insurance was discontinued in 2013 without informing the complainant's husband, who died in an accident in 2015 — Whether the complainant qualifies as a "consumer" under the Consumer Protection Act and whether SBI's failure to inform about the discontinuation of the insurance policy constitutes a deficiency in servi
India Law Library Docid # 2420362

(32) DR. NAYAN THARA AND ANOTHER Vs. SUBAIDA[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Consumer Law — Medical Negligence — The complainant experienced complications during childbirth, including severe allergic reactions, uterine rupture, and hysterectomy, allegedly due to medical negligence by the gynecologist and hospital — Whether the gynecologist and hospital were negligent in their treatment, particularly regarding the administration of Pitocin, forceps delivery, and blood transfusion — The hospital and gynecologist argued that they followed standard medical procedures, and an
India Law Library Docid # 2420363

(33) ORIENTAL INSURANCE CO. LTD. Vs. RISHI WATCH CO.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Shopkeeper Insurance Policy — Burglary — The respondent's shop was insured for burglary — After a theft with no signs of forced entry, the insurance claim was denied due to lack of evidence of forcible entry — Whether the theft falls under the definition of burglary as per the insurance policy, which requires forcible and violent entry — The insurance company argued that the theft did not involve forcible entry, thus not covered under the policy — The respondent claimed that the use of a master
India Law Library Docid # 2420364

(34) BINOD KUMAR YADAV Vs. SAMRAT AUTOMOBILES PVT. LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Repossession of Vehicle — Petitioner purchased a bus financed by Tata Motors Finance — He alleged discrepancies in payments and wrongful seizure of the bus by the financier — Whether there was a deficiency in service or unfair trade practice by the respondents in repossessing the vehicle without notice — The petitioner argued that the vehicle was seized without notice, used for personal gain by the financier, and that he was misled about discounts and payments — The financier claimed the petitio
India Law Library Docid # 2420365

(35) VASANTIBEN ALIAS VARSHABEN LAXMAN DAFADA Vs. BAJAJ ALLIANZ LIFE INSURANCE COMPANY LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Life insurance Policy — Non-disclosure of his alcohol consumption in Policy — Repudiation of Claim — The complainant's son had a life insurance policy — After his death, the insurance claim was rejected due to alleged non-disclosure of his alcohol consumption — Whether the policyholder was required to disclose his alcohol consumption and if the non-disclosure justified the rejection of the insurance claim — The rejection was illegal as the deceased did not conceal any material facts — The compla
India Law Library Docid # 2420366

(36) SWARNA KAUR Vs. SBI LIFE INSURANCE COMPANY LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Life Insurance Policy — Repudiation of Claim — The petitioner filed a claim against SBI Life Insurance after her husband died of cardiac arrest — The claim was repudiated due to alleged non-disclosure of his drug addiction history — Whether the non-disclosure of the deceased's drug addiction history justified the repudiation of the insurance claim — The petitioner argued that the death was due to a heart attack, unrelated to drug addiction, and that the claim was wrongfully repudiated — The resp
India Law Library Docid # 2420367

(37) UNITED INDIA INSURANCE COMPANY LTD Vs. MANHARLAL G. MODI[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Money Insurance Policy — Cash loss during transit — The complainant had a Money Insurance policy with United India Insurance Company — His employee was robbed while transporting money from Daman to Valsad, which was not covered under the policy terms — Whether the cash loss during transit from Daman to Valsad is covered under the Money Insurance Policy — The insurance company argued that the policy only covered specific routes and modes of transport, excluding the use of a motorcycle and collect
India Law Library Docid # 2420368

(38) M/S. MAHINDRA AND MAHINDRA FINANCIAL SERVICES LTD. Vs. SEVAKRAM BHUJANGRAO ZOD AND OTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-11-2024
Repossession of Vehicle — The complainant purchased a financed by the petitioner — The vehicle was seized by the petitioner due to overdue installments without prior notice — Whether the seizure of the vehicle was legal and if the petitioner followed the due process as per the loan agreement — The petitioner argued that the complainant was a defaulter and the vehicle was seized legally — They also contended that the District Forum altered the payment schedule unlawfully — The respondent claimed
India Law Library Docid # 2420369

(39) FORTIS HEALTH CARE (INDIA) LTD. (PRESENTLY FORTIS HEALTH CARE LTD.) AND OTHERS Vs. MEDICAL SUPERINTENDENT FORTIS ESCORT HOSPITAL[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-11-2024
Consumer Law — Medical Negligence — The respondent's son suffered from Mobile Atlanto Axial Dislocation (AAD) due to a childhood injury — He underwent surgeries at Fortis Escorts Hospital but his condition deteriorated, leading to his death — The main issue is whether the hospital and doctors were negligent in their treatment, leading to the patient's death — The appellants argued that the patient had a serious pre-existing condition, the surgeries were performed with informed consent, and the s
India Law Library Docid # 2420354

(40) ECGC OF INDIA LTD. Vs. BLOSSOM GROCERY & FOODS INDIA PVT. LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-11-2024
Multi-Buyer Exposure Policy — Respondent-Company exported onions to Vietnam under an insurance policy from Appellant — The buyer raised a quality dispute, and the insurance claim was repudiated — Whether the repudiation of the insurance claim by appellant was justified — The insurance company argued that the claim was repudiated due to a quality dispute and violation of the policy's terms — Respondent contended that the quality issue was an afterthought by the buyer to avoid payment and that the
India Law Library Docid # 2420355