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Latest Cases

(81) SMT. MANJULA AND OTHERS Vs. M/S HINDUSTAN PETROLEUM CORPORATION LTD. AND OTHERS[KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 30-03-2024
Fire Accident - A fire accident occurred due to an LPG gas cylinder explosion, resulting in extensive property damage and loss of household items for the complainants - The complainants filed a case alleging deficiency of service by the opposite parties for not settling the claim related to the fire accident - The complainants argued that the defective LPG cylinder caused the fire, leading to significant losses, and sought compensation of Rs. 80,98,500/- along with interest and damages - The opp
India Law Library Docid # 2403813

(82) IFFCO-TOKIO GENERAL INSURANCE CO. LTD. Vs. AVTAR SINGH BHANDARI AND OTHERS[CHANDIGARH STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 28-03-2024
Motor Vehicle - Engine Damage - Respondent’s Honda Jazz Car, insured by IFFCO Tokio General Insurance, suffered engine damage due to hydrostatic lock while driving through a waterlogged area - The main issue was whether the damage to the engine was covered under the insurance policy, considering the circumstances that led to the engine failure - IFFCO Tokio argued that the damage was due to internal engine failure, not covered under the policy, and there was no external impact or water ingressio
India Law Library Docid # 2403807

(83) SUMAN LATA WIDOW OF SH. RAJESH KUMAR AND OTHERS Vs. THE BRANCH MANAGER, STATE BANK OF INDIA[HIMACHAL PRADESH STATE CONSUMER REDRESSAL COMMISSION] 27-03-2024
Insurance Claim - The case involves a dispute over an insurance claim following the death of ‘R’ Late Husband of Appellant, who had an SBI Life Flexi Smart Insurance Policy - The premium was deducted from ‘B’ account (Deceased Father’s) but was not credited to the insurance company - The main issue is whether there was a deficiency in service by the bank and the insurance company in handling the insurance premium and claim process - The appellants argue that the bank failed to transfer the dedu
India Law Library Docid # 2403812

(84) SUNIL MEHTA Vs. IFFCO TOKIO GIC LIMITED AND OTHER[UTTARAKHAND STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 27-03-2024
Motor Vehicle Accident – Insurance Claim - The vehicle met with an accident, and despite informing the insurance company, the claim was not settled, leading to financial loss and mental agony - The main issue is the insurance claim’s rejection due to alleged policy violations, specifically delayed accident intimation and lack of immediate information to the insurer -Appellant argues that he informed the insurance company promptly via a toll-free number and that the delay in written intimation wa
India Law Library Docid # 2403816

(85) GREATER MOHALI AREA DEVELOPMENT AUTHORITY AND OTHER Vs. RAJ KUMARI[CHANDIGARH STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 27-03-2024
Consumer Protection Act, 2019 - Section 2(7) – Consumer - Respondent, filed a complaint due to the delay in possession of a plot by the appellants, Greater Mohali Area Development Authority, and excess payment not refunded - The main issues were the delay in plot possession beyond the agreed date and the appellants’ retention of an excess amount of Rs. 1,79,6621 - The appellants argued that the delay was due to the lack of environmental clearance and the COVID-19 pandemic, and that the excess am
India Law Library Docid # 2403808

(86) BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD Vs. M/S. KAY VEE ENTERPRISES[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 26-03-2024
Open Marine Policy - The complainant had an Open Marine Policy with Bajaj Allianz General Insurance Company - He hired M/s Sahni Tanker Service to transport 30.850 tons of rice bran oil, resulting in an accident and loss of the entire consignment - The insurance company rejected the claim, citing overloading of the tanker beyond its capacity as a major breach of policy terms - The District Forum dismissed the complaint, but the State Commission allowed the appeal and ordered the insurance compa
India Law Library Docid # 2403671

(87) ROYAL SUNDARAM ALLIANCE INSURANCE CO. LTD. Vs. M/S. PATEL TOURS AND TRAVELS AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 26-03-2024
Bus Fire incident - The case concerns a dispute between the Petitioner and the Respondents over a bus fire incident - The Complainants, who were passengers on the bus, lost their luggage in the fire and filed a complaint seeking compensation from the Respondents - District Forum allowed the Complaint and directed Respondent Nos. 1 & 2 to pay the Complainant Rs. 50,000 towards the loss of luggage - However, the State Commission modified the order and directed the Petitioner/Insurance Company to p
India Law Library Docid # 2403672

(88) KESHWA NAND DWIVEDI AND OTHERS Vs. M/S. DLF UNIVERSAL LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
Housing – Delay in possession - Limitation - This case is an appeal against the order of the State Disputes Redressal Commission, Delhi, dismissing a complaint as barred by limitation - The complaint was filed by the Appellant, who booked an apartment in the Respondent's project, 'DLF Capital Greens', and claimed compensation for delay in possession - The main issue is whether the complaint before the State Commission was barred by limitation - The Appellant argued that the period of limitation
India Law Library Docid # 2403674

(89) K.A. NAGAMANI Vs. TATA MOTORS AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
Consumer Law - Defective Motor Vehicle- The petitioner, who purchased a Tata Nano car, faced several issues with the car, including engine start problems, excessive battery drainage, inadequate cooling, and steering lock problems - The petitioner's applications for discovery and interrogatories were questioned, as they were not considered fishing enquiries but rather seeking relevant information within the confines of Section 30 and Order XI of the CPC, Section 3, and Section 13(4) of the Consum
India Law Library Docid # 2403661

(90) SPUTNIK MEDICAL RESEARCH FOUNDATION Vs. PARVEEN KUMAR GARG AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
zGroup Mediclaim Policy – The Petitioner, a medical and research foundation, was sued by the Respondent for not settling a claim for a Group Mediclaim Policy - The Respondent purchased the policy and submitted the claim through a Third-Party Administrator (TPA). The Respondent filed a complaint seeking compensation and costs from the Petitioner, OP-2 (TPA), and OP-3 (insurer) - The Petitioner argued that it was not involved in the processing or scrutiny of claims and could not be held liable for
India Law Library Docid # 2403662

(91) S. LIQUAT HUSSAIN Vs. M/S COLORHOME DEVELOPERS P. LTD AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
Housing - The petitioner booked a flat with Respondent under a Tripartite Construction Agreement -The petitioner requested alterations in the internal partitions, which the respondent agreed to do at a cost - However, the respondent continued construction without completing the alterations and demanded payment - The petitioner sought relief from the District Consumer Disputes Redressal Forum, which dismissed the complaint - The State Commission upheld the order, determining if the respondent had
India Law Library Docid # 2403663

(92) MANIDWEEP ASHWAM TRUST AND OTHERS Vs. SOMPURA NAVINCHANDRA CHUNILAL AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
Temple Construction Dispute - The Manidweep Ashram Trust entered into a contract with the respondents to construct a temple in Ambasar for Rs. 58,00,000/- The Trust paid the respondents Rs. 53.68 lakhs, but the construction was not completed - The Trust filed a consumer complaint seeking a refund of Rs. 40,00,000/- Whether the complainant trust is a "consumer" under the Consumer Protection Act - Whether the dispute should be decided by the State Commission or a civil court - The complainant tru
India Law Library Docid # 2403668

(93) YOGENDRA SINGH GURJAR Vs. RAJASTHAN HOUSING BOARD AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
Housing - The appellant filed a complaint against the Rajasthan Housing Board and others, alleging miscalculation of the amount deposited and wrong interest levy on the delayed period - The court examined the pleadings and documents and found that the remaining issue pertains to the purported miscalculation of the amount paid by the appellant and interest on the delayed period in relation to the purchase of the flat in question - The court also noted that the amount deposited by the appellant is
India Law Library Docid # 2403669

(94) PUNJAB NATIONAL BANK Vs. NAVANEET NAVALMAL PATVA THROUGH LRS. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
Standard Fire and Special Perils Policy - The case revolves around a dispute over compensation for the loss of sugarcane bagasse - The complainants, a business selling bagasse as fuel, had a Standard Fire & Special Perils Policy from NIACL - A fire broke out in the stockyard, leading to different assessments from the insurance company - The primary issue was whether the insurance company's settlement was fair and reasonable - The bank challenged the State Commission's order to refund the excess
India Law Library Docid # 2403670

(95) DHFL PRAMERICA LIFE INSURANCE COMPANY LTD. Vs. SOHAN SINGH AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
Housing Loan – ‘S’ Obtained a housing loan from OP Nos. 1 & 2 for constructing a house - The loan was insured under DHFL Pramerica Group Credit Life policy by OP Nos. 3 & 42 – ‘S' died due to a heart attack, and the Complainant (his father) filed a claim - Validity of the insurance contract - Alleged non-disclosure of pre-existing medical conditions by 'S' – ‘S’ intentionally failed to disclose his complete medical history - The insurance contract is voidable due to lack of good faith - The medi
India Law Library Docid # 2403677

(96) PAWAN HANS LIMITED Vs. NEW INDIA ASSURANCE COMPANY LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
Group Insurance Policy LOL (Loss of License Policy) - The case involves a dispute between the Complainant and the Respondent - The Complainant secured a “Group Insurance Policy LOL (Loss of License Policy)” for its 152 pilots, with coverage set at different amounts based on age - Claims were filed for total or partial disablement due to illnesses, but the Respondent repudiated these claims - Whether the Complainant qualifies as a “Consumer” under the Consumer Protection Act - Whether the Compla
India Law Library Docid # 2403678

(97) AMBABEN WIDOW OF SHRI GOVINDBHAI JADAVBHAI KATHIRIA Vs. DEVISONAL MANAGER, NEW INDIA INSURANCE COMPANT LIMITED[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 22-03-2024
“Sun stroke” - Natural course of death - The petitioner’s husband died due to “sun stroke” while repairing fencing on a farm - He had insurance under the Janata Akasmat Vima Policy - The petitioner filed a claim for compensation of Rs. 50,000 - The respondent (insurance company) rejected the claim, stating that the death was not due to an accident - Whether the husband’s death qualifies as an accidental death under the insurance policy - The husband’s death resulted from “sun stroke,” which sho
India Law Library Docid # 2403679

(98) KULDEEP SINGH AND OTHERS Vs. IMPROVEMENT TRUST AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 21-03-2024
Auction Purchase - The complainants had participated in a public auction conducted by the Improvement Trust, Pathankot, and purchased shops for their sports business - However, they defaulted on the payment schedule and faced penalties and additional charges - The main issue before the NCDRC was whether an auction purchaser of a commercial property can be considered a 'consumer' under the Consumer Protection Act, 1986, when no further liabilities are imposed on the seller, which in this case was
India Law Library Docid # 2403667

(99) NATIONAL INSURANCE COMPANY LTD. Vs. DHARAM SINGH[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 21-03-2024
Driving license - The complainant purchased a Maruti Swift car and insured it with the National Insurance Company - The car sustained substantial damage in a road accident, and the complainant initiated a claim with the insurance company - The insurance company repudiated the claim, stating that the driver's driving license was not submitted - The complainant argued that they had informed the insurance company about the driver's license in writing - Whether the complainant had informed the insur
India Law Library Docid # 2403673

(100) NEW INDIA ASSURANCE CO. LTD. Vs. DAVINDER PAL SINGH KHOSA[PUNJAB STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 20-03-2024
Insurance - Personal Accident Insurance policy - Respondent purchased a Personal Accident Insurance policy from the New India Assurance Co. Ltd. During the policy period, he sustained injuries and filed a claim for reimbursement, which was partially settled by the insurance company - The main issue is whether the insurance company’s settlement amount was adequate and in accordance with the policy terms, and whether there was any deficiency in service - The insurance company contended that the c
India Law Library Docid # 2403624