(181) LATE JAGIR SINGH (DECEASED) Vs. GREAT MOHALI AREA DEVELOPMENT AUTHORITY AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 10-09-2024 Consumer Law — Housing — Delay in delivery of Possession — The complainant applied for an apartment, paid 30% of the total cost, but the project was delayed — He sought a refund with interest — Whether the complainant is entitled to a refund with interest due to the delay in possession and if the deductions made by the respondents were justified — Petitioner argues that the project was not completed on time, and the complainant was entitled to a refund with interest as per the Letter of Intent ( India Law Library Docid # 2418222
(182) NEW INDIA ASSURANCE CO. LTD. Vs. M/S. KESHODWALA FOODS AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 10-09-2024 Multiple insurance policies for goods, stock, plant, and machinery — Due to flooding, stock and machinery were damaged — While Tata AIG paid the claim, New India Assurance did not —Whether the repudiation of the claim by New India Assurance was correct and if the State Commission's reliance on the Tata AIG surveyor's report was justified — The insurance company argued that the surveyor's report from Tata AIG was unreliable as the surveyor did not physically verify the damaged goods — They also c India Law Library Docid # 2418223
(183) BALASAHEB MANIKRAO WAGH KHULLOD Vs. ROYAL SUNDARAM GENERAL INSURNACE CO. LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 10-09-2024 Consumer Law — Motor Accident — Repudiation of Claim — The appellant filed a complaint against Respondent-Insurance Co. after his truck was damaged in an accident — Misrepresentation of facts regarding the driver — Whether the insurance company was justified in repudiating the claim based on alleged misrepresentation of facts about the driver — The appellant argued that the vehicle suffered 100% damage and the insurance company failed to properly assess the loss — He also contended that the insu India Law Library Docid # 2418224
(184) AIR INDIA LIMITED Vs. MRS. LATA SUBHASH POL AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 10-09-2024 Consumer Law — Housing — Delay in allotment — Appellant proposed flats for its employees — The complainant applied for a flat but faced delays and issues with allotment and possession — Whether there was a deficiency in service by appellant in not executing the agreement and whether the complaint was barred by the law of limitation — Appellant argued that the dispute was outside the Consumer Protection Act's purview, the complaint was time-barred, and the complainant failed to make timely paymen India Law Library Docid # 2418225
(185) DANDU HAINDAVI ARUNA JYOTHI Vs. JET AIRWAYS INDIA LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 10-09-2024 Consumer Law — Airline — Connected Flight — The petitioner missed connecting flights due to delays and faced issues with baggage and accommodation — Whether the airlines were liable for compensation due to the delays, missed connections, and lost baggage —The petitioner argued that the airlines failed to provide necessary accommodations and compensation for the delays and lost baggage, causing her significant inconvenience and loss —The airlines contended that the delays were due to bad weather, India Law Library Docid # 2418226
(186) MAKE MY TRIP (INDIA) PVT. LTD. Vs. DR. S. NAGARAJAN[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 09-09-2024 Consume Law — Holiday Tour — The complainant booked a Europe tour with Make My Trip, paid Rs. 90,000, but had to cancel due to visa issues — Make My Trip refused to refund the amount, leading to a legal dispute —Whether Make My Trip's refusal to refund the advance payment constitutes deficiency in service and unfair trade practice —Make My Trip argued that the complainant failed to inform them about visa denial 45 days prior to departure, as required by their terms — They claimed the booking amo India Law Library Docid # 2418219
(187) SHRIRAM GENERAL INSURANCE CO. LTD. Vs. ABHISHEK KUMAR TIWARI[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-09-2024 Consumer Law — Motor Accident — The complainant's truck, insured by appellant-Insurance company, was completely burnt in an accident — The insurance claim was closed due to lack of documents —Whether the insurance company was justified in closing the claim for lack of documents and if the State Commission's order was appropriate — The insurance company argued that the claim was closed due to non-cooperation and lack of necessary documents from the complainant —The complainant argued that all nec India Law Library Docid # 2418240
(188) LIFE INSURANCE CORPORATION OF INDIA AND ANOTHER Vs. MADALAMBIKA[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-09-2024 Consumer Law — Life Insurance Policy — The complainant sought claims for three life insurance policies after her husband's death — Two claims were settled, but the third was repudiated by LIC — The main issues were the delay in filing the claim and the failure to provide the original policy documents — LIC argued that the claim was time-barred and that the original policy documents were not provided —The complainant argued that she was entitled to the settlement of the third policy and provided India Law Library Docid # 2418241
(189) UNITED INDIA INSURANCE CO. LTD. Vs. M/S. HINDUSTAN FREIGHT CARRIERS AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-09-2024 Consumer Law — Theft — Insurance — Liability — 945 tins of mustard oil, which were insured by United India Insurance — During transit, 556 tins were stolen — Whether the theft occurred and if the insurance company and transporter are liable for the loss — The theft was improbable, and the complainant failed to establish the occurrence — The transporter argued they were not liable as the services were for commercial purposes — The complainant argued the theft was genuine, and both the transporter India Law Library Docid # 2418242
(190) DR. NTR UNIVERSITY OF HEALTH SCIENCES Vs. NAGALLI UDAYA SREE AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-09-2024 Consumer Law — Educational Institution — Whether educational institutions fall under the Consumer Protection Act — The complainant was provisionally admitted to a nursing college but later rejected due to not meeting eligibility criteria — She sought damages for mental distress and educational loss — Whether educational institutions fall under the Consumer Protection Act and if the complainant is a "consumer" under the Act — The university argued that education is not a commodity and educational India Law Library Docid # 2418243
(191) RAKESH JAIN Vs. AUDI INDIA AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-09-2024 Consumer Law — Pre-owned Vehicle — Appellant purchased a pre-owned Audi A8L W12, which faced persistent issues requiring multiple repairs — The vehicle was often at the service center, leading to dissatisfaction — Whether the complainant is entitled to an extended warranty or a new vehicle due to alleged deficiencies in service — The vehicle was in the service center for extended periods, consuming the warranty period — The complainant sought an extended warranty and a new vehicle due to unresol India Law Library Docid # 2418245
(192) SNAPSOUL MEDIA PRIVATE LTD AND OTHERS Vs. KUSHAGRA TRIVEDI AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 05-09-2024 SnapSoul Media Pvt. Ltd. filed a revision petition against an order by the State Commission, Haryana, which required them to deposit 50% of the awarded amount to stay the District Forum's order — Whether the State Commission has the power to order the deposit of 100% of the decretal amount as a condition for granting a stay — The State Commission's order was erroneous as it did not provide reasons for requiring the deposit of 100% of the amount, which should only be mandated by the National Comm India Law Library Docid # 2418244
(193) STAR HEALTH & ALLIED INSURANCE COMPANY LTD. Vs. RANJAN MOHAPARTA[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 04-09-2024 Consumer Law — Health insurance policy — Denial of Cashless treatment — The respondent, covered under a health insurance policy, was denied cashless treatment and reimbursement for hospitalization due to alleged pre-existing conditions (COPD and RA) — Whether the denial of cashless treatment and reimbursement by the insurance company was justified — The insurance company argued that the respondent failed to provide necessary documents and that the policy terms justified the denial — The responde India Law Library Docid # 2418248
(194) SBI LIFE INSURANCE CO. LTD. Vs. KUSUM LATA AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-09-2024 Consumer Law — Group Insurance Scheme — Death in road accident — Wife filed a claim under a Group Insurance Scheme, which was repudiated by SBI Life Insurance — Whether deceased was covered under the Group Insurance Scheme and if the insurance premium was paid — SBI Life Insurance argued that deceased was not covered under the insurance scheme as no premium was paid — Wife claimed that insurance charges were deducted from her husband's account, and he was covered under the scheme — The State Com India Law Library Docid # 2418246
(195) M/S. HONDA SIEL CARS INDIA LTD. AND ANOTHER Vs. MANU K. BHANDARI[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-09-2024 Consumer Law — Motor Vehicle — Manufacturing Defects — The complainant purchased a Honda City car with a defect causing a foul smell from the air-conditioning unit — Despite multiple repair attempts, the issue persisted — Whether the foul smell constituted a manufacturing defect and if the manufacturer and dealer were liable for deficiency in service — The manufacturer argued there was no evidence of a manufacturing defect and that the expert opinion was not from qualified automobile engineers — India Law Library Docid # 2418247
(196) ATUL MADAN Vs. M/S MAX INDIA LTD. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-09-2024 Consumer Law — Medical Treatment — The complainant underwent hip replacement surgery using DePuy ASR implants, which were later recalled due to high failure rates — He experienced severe pain and financial loss due to the defective implants — Allegations of medical negligence and deficiency in service against the hospital and doctors for using defective implants and failing to inform the complainant about the recall — The complainant argued that the defective implants caused physical, mental, an India Law Library Docid # 2418249
(197) MRS. LALITA RAJPUROHIT Vs. M/S JOHNSON & JOHNSON LTD. AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 03-09-2024 Consumer Law — Medical Treatment — The complainant underwent hip replacement surgeries using DePuy ASR implants, which later caused severe pain and complications — She claims the implants were defective and not approved by the US-FDA — The main issues include whether the implants were defective, if there was negligence by the doctors and hospital, and the adequacy of the compensation and remedial measures provided — The petitioner argues that the implants were defective, causing severe pain and India Law Library Docid # 2418250
(198) MAPIN PUBLISHING PRIVATE LIMITED Vs. NEW INDIA ASSURANCE CO. LTD[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-09-2024 Limitation Act, 1963 — Article 5 — Condonation of Delay — Appellant filed an appeal against New India Assurance Co. Ltd — The appeal was delayed by 394 days — The main issue was whether the delay in filing the appeal could be condoned — The petitioner cited difficulties in coordination and the voluminous nature of documents as reasons for the delay — They referenced several Supreme Court judgments to support their case — The respondent argued that the delay was not justified and lacked a reasona India Law Library Docid # 2418251
(199) KAMALJEET SINGH SHEKHAWAT Vs. KOMATSU INDIA PVT. LTD. L AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 02-09-2024 Consumer Law — Defected Machinery — The appellant purchased an excavator for Rs. 59,11,000, which frequently broke down — The appellant claimed the machine had manufacturing defects and sought redressal for deficiency in service — Whether the appellant was a 'consumer' under the Act, 1986, and whether there was a deficiency in service by the respondents — The appellant argued that the excavator was purchased for self-employment and not for commercial purposes — He claimed the State Commission er India Law Library Docid # 2418252
(200) MARUTI SUZUKI INDIA LIMITED Vs. JAYENDER AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 29-08-2024 Consumer Law — Defective Car — Manufacturing Defects — Complainant purchased a Maruti Ritz car with poor mileage and high engine oil consumption, indicating a manufacturing defect — Despite multiple attempts, the issue wasn't resolved — Whether the car had a manufacturing defect and if complainant is entitled to a replacement or refund — Petitioner argues that the the car was defect-free, the mileage was as per certification, and the high engine oil consumption was normal — Complainant claimed t India Law Library Docid # 2418253