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(321) BIHAR STATE HOUSING BOARD AND OTHERS Vs. AWADHESH PANDEY[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 08-08-2024
Consumer Protection Act, 1986 — Deficiency in service — Non-provision of information re: dues outstanding as well as mortgaged documents — District Commission's finding that there was deficiency in service upheld — Housing Board failed to provide proof of computation or documents relating to claim of interest on delayed installments — Deficiency established and entitled complainant for relief.
India Law Library Docid # 2416981

(322) AGRICULTURE INSURANCE CO. OF INDIA LTD. Vs. ABDULAZIZ AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 08-08-2024
Consumer Protection Act, 1986 — Section 21(b) — Revision Petition — Scope of — This Court does not ordinarily interfere with the findings of fact arrived at by the Fora below unless it is shown that the findings are perverse or there is a material irregularity in the proceedings or the order is without jurisdiction. The present revision petition challenges the order of the State Commission which had reversed the decision of the District Forum and awarded compensation to the farmers for crop dama
India Law Library Docid # 2416982

(323) KOTAK MAHINDRA GENERAL INSURNCE CO. LTD. Vs. MR. SOURABH[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 07-08-2024
Consumer Protection Act, 2019 — Section 41 — Appeal against District Commission order — Limitation period — Appeal must be filed within 45 days from the date of the order — State Commission can condone delay if sufficient cause is shown — Appellant must not have acted negligently or in bad faith.
India Law Library Docid # 2417706

(324) RAM BHUTANI Vs. M/S. SUNCITY PROJECTS PVT. LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-08-2024
Consumer Protection Act, 1986 Section 21(a)(i) Deficiency in Service Delay Compensation When a developer fails to deliver possession of a flat within the agreed timeframe, purchasers are entitled to compensation for the delay, even if the agreement specifies a nominal amount, if it is found to be manifestly unfair and inequitable.
India Law Library Docid # 2416974

(325) DR. MANJU DADU Vs. FORTIS ESCORT HEART INSTITUTE & RESEARCH CENTRE AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-08-2024
Consumer Protection — Medical Negligence — Angioplasty — Decision to proceed with angioplasty despite patient's pre-existing lung condition and co-morbidities constitutes negligence.
India Law Library Docid # 2416975

(326) WRITER SAFEGUARD PVT. LTD. Vs. NATIONAL INSURANCE CO. LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-08-2024
Consumer Protection Act, 1986 — Sections 21, 22 — Insurance Claim — Repudiation — Deficiency in Service — Complainant engaged in cash management services, suffered a robbery of cash from cash van — Insurance company repudiated claim based on alleged breach of policy conditions (lack of caution, negligence, theft from unattended vehicle) — Held, repudiation unjustified as policy terms were not violated and loss occurred due to orchestrated distraction by criminals.
India Law Library Docid # 2416976

(327) DAYARAM MEENA AND ANOTHER Vs. UNITED INDIA INSURANCE CO. LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-08-2024
Insurance Law Fire Policy Spontaneous Combustion Exclusion Clause Where an insurance policy excludes claims arising from spontaneous combustion, the insurer can avoid liability if they can prove the fire originated from this cause. However, mere speculation or an isolated statement from the insured suggesting internal heat is not sufficient proof, especially if the surveyor's report is delayed and potentially biased.
India Law Library Docid # 2416977

(328) GOIBIBO COM OFFICE Vs. AMRIT PAL JAISWAL AND OTHERS[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-08-2024
Consumer Protection Act, 2019 — Section 58(1)(b) — Revision Petition — Scope of revisional jurisdiction — National Commission's revisional jurisdiction is limited and should only be exercised when the State Commission has acted beyond its jurisdiction, failed to exercise jurisdiction, or acted illegally or with material irregularity — Interference is warranted only if findings are against law, pleadings, evidence, or are perverse — National Commission cannot substitute its own findings for concu
India Law Library Docid # 2416978

(329) SHRIRAM TRANSPORT FINANCE COMPANY LIMITED Vs. NAVEEN KUMAR[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 07-08-2024
Consumer Protection Act, 1986 — Section 24A — Limitation period for filing complaint — Mandatory nature — Consumer forum must examine whether complaint filed within two years from cause of action accrual — Delay can be condoned for sufficient cause, recorded in writing — Filing beyond limitation without sufficient cause is an illegality.
India Law Library Docid # 2426889

(330) DELHI JAL BOARD Vs. MR. RAJ SINGH[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 06-08-2024
Consumer Protection Act, 1986 — Section 15 — Appeal — Limitation — Condonation of delay — Appellant failed to provide sufficient cause for delaying the filing of appeal by 119 days — Mere procedural delays and bureaucratic hurdles are not sufficient grounds for condonation — The applicant must demonstrate diligence and lack of negligence — Delay in filing appeal beyond the statutory period cannot be condoned without a satisfactory explanation of sufficient cause.
India Law Library Docid # 2417704

(331) INDIAN RAILWAYS Vs. MRS. LALITA DEVI[DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 06-08-2024
Consumer Protection Act, 1986 — Section 15 — Appeal period — Condonation of delay — Grounds for condonation — Statutory period of 30 days — Delay of 498 days — Insufficient explanation of procedural delays within government departments — Court has no power to extend period of limitation on equitable grounds — Law must be applied with rigor.
India Law Library Docid # 2417705

(332) ISHWAR DUTT Vs. SHREE RAM GENERAL INSURANCE COMPANY LIMITED[HIMACHAL PRADESH STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 06-08-2024
Consumer Protection Act — Deficiency in service — Insurance claim — Vehicle insured against fire claimed to be totally damaged — Insurance company appointed surveyors who assessed loss — Company failed to settle claim — Held, this amounts to deficiency in service or unfair trade practice.
India Law Library Docid # 2417709

(333) NATIONAL INSURANCE CO. LTD. Vs. AMNINDER SINGH[PUNJAB STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 06-08-2024
Motor Vehicles Act, 1988 — Section 39 — Requirement of Registration — Vehicle driven with temporary registration and application for permanent registration pending — Held that repudiation of claim by insurance company on ground of lack of valid registration is not tenable when the insured had paid registration fee and was in the process of obtaining permanent registration.
India Law Library Docid # 2417710

(334) BASSAPPA PARAPPA VENKTAPUR Vs. UNITED INDIA INSURANCE CO. LTD. THROUGH ITS MANAGER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-08-2024
Consumer Protection Act, 1986 — Section 21 — Revisional Jurisdiction — Scope of — National Consumer Disputes Redressal Commission (NCDRC) can examine correctness, legality or propriety of any order passed by State Commission — Held that substantive question of law may arise for consideration for transfer of insurance policy under Motor Vehicles Act.
India Law Library Docid # 2416969

(335) ARUN KUMAR ALIAS SUDHIR KUMAR Vs. NEW INDIA ASSURANCE CO. LTD.[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-08-2024
Consumer Protection Act, 1986 — Section 24A — Limitation — Condonation of Delay — Petitioner sought condonation of 401 days delay in filing revision petition, citing non-communication of impugned order by counsel and State Commission, and personal medical treatment — Court held that reasons provided were not sufficient, rational, or realistic to explain the delay, indicating a casual approach by the petitioner — Law of limitation requires daily explanation of delay with adequate and sufficient r
India Law Library Docid # 2416970

(336) PRAVAR ADHIKSHAK AND ANOTHER Vs. PINKY WADHWA[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-08-2024
Consumer Protection Act, 1986 — Section 21(b) — Revisionary Jurisdiction — Scope — National Commission's revisional jurisdiction is limited and can only be exercised when the State Commission has acted illegally or with material irregularity, or failed to exercise its vested jurisdiction, or exercised jurisdiction not vested in it. It cannot interfere with concurrent findings of fact based on appreciation of evidence unless such findings are perverse or against the law and pleadings.
India Law Library Docid # 2416971

(337) JAMANBHAI ARJANBHAI GHEDIA Vs. H.&R. JOHNSON (INDIA) LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-08-2024
Consumer Protection Act, 1986 Manufacturing Defect Deficiency in Service Complainant purchased vitrified tiles alleging manufacturing defect; supported by scientific test report from a reputable institute and testimony of the scientist who prepared it. District Commission relied on this evidence, finding defects in parameters. Opposite parties' evidence, including an affidavit from an official, was disbelieved due to lack of technical expertise and supporting reports.
India Law Library Docid # 2416972

(338) JITENDRA KUMAR Vs. LIFE INSURANCE CORPORATION OF INDIA AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 06-08-2024
Consumer Protection Act, 1986 — Section 21(b) — Revisional Jurisdiction — Scope — Limited to examining illegality, material irregularity, or jurisdictional error in the State Commission's order.
India Law Library Docid # 2416973

(339) SHIV KUMAR Vs. MR. ROHIT GOSWAMI[HARYANA STATE CONSUMER DISPUTES REDRESSAL COMMISSION] 05-08-2024
Consumer Protection Act, 1986 — Deficiency in Service — Substandard Seeds — Complainant failed to prove seeds were substandard through credible evidence — Horticultural report was unreliable due to procedural violations and lack of notice to the dealer.
India Law Library Docid # 2417707

(340) KISHOR V. PATIL AND ANOTHER Vs. M/S. MARVEL ZETA DEVELOPERS PVT. LTD. AND ANOTHER[NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION] 05-08-2024
Consumer Protection Act, 1986 — Sections 2(1)(d), 2(1)(n), 12 — Complaint by purchasers of flats against developers for delayed possession, non-provision of amenities, and other reliefs. Held, the delay was caused by factors including government policy (demonetization), pandemic lockdown, illegal construction by complainants, and complaints filed by other buyers. Complainants were also found to be defaulters in payments. Awarded delay compensation at 6% per annum, acknowledging the partial respo
India Law Library Docid # 2416967